04 Distribution News Virgin Media O2 sharpens its focus on opportunities in fixed wholesale market 10 Channel Sage-sponsored IDC study identifies the ‘repeatable’ innovation strategies of high performing software resellers 12 Reseller News Sharp UK expands IT services offering with Microsoft Copilot consulting service and new cybersecurity packages 18 Voice services Jonathan Walker, CEO of Access4 UK, explains why it’s time for MSPs to reconsider how they deliver voice and how SASBOSS can help them unlock new revenue streams 19 60 seconds with… Philip Lee, Partner Acquisition Manager at Access4 UK 20 Hardware Acer UK Launches Peace-of-Mind Campaign for Business Buyers 22 Events There’s still time to register for key MSP events GTIA ChannelCon EMEA 2025 and MSP Global 2025 26 Cybersecurity Why new brand Kyocera Cyber is not just another MSSP and how its partnership with Torq is raising the bar for SOC agents and their customers 28 SOC New Prophet Software report highlights the dangers of alert overload and explains why SOC leaders are embracing AI to tackle it 32 Q&A Rania Succar, recently appointed CEO of Kaseya, discusses her plans for the IT management and cybersecurity software provider 36 Tech Digest A round-up of new developments from established and emerging technology vendors 40 People New faces, new places 03 CONTENTS technologyreseller.co.uk ISSN 2632-9301 (Print) ISSN 2632-931X (Online) Technology Reseller is published by Kingswood Media Ltd., 7 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.technologyreseller.co.uk No part of Technology Reseller can be reproduced without prior written permission of the publisher. © 2025 Kingswood Media Ltd. Editor: James Goulding 07803 087228 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Events & Commercial activities: Paul Johnson 01732 759725 · [email protected] Account Manager: Jeff Root 01732 759725 · [email protected] Designer: Brian Cloke 07484 288189 · [email protected] If you no longer wish to receive Technology Reseller magazine, please email your details to [email protected] Register online To receive your regular FREE printed copy of Technology Reseller Magazine simply fill in our online registration form at www.technologyreseller.uk/register Read Technology Reseller online, on tablets and smart phones www.technologyreseller.uk Join us : Follow us technology-reseller-magazine technologyreseller.co.uk TECHNOLOGY RESELLER MAGAZINE IN PRINT & ONLINE SINCE 2016 IN PRINT & ONLINE SINCE 2016 IN PRINT & ONLINE SINCE 2016 Photo credit: Rene Lamb Fotodesign Gmbh Page 22
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