04 Distribution news Impossible Cloud expands UK presence with Northamber 05 Business news UK a top destination for tech growth. Plus, risk-sharing gains ground in M&A 06 Channel Oliver Gardner, Head of Microsoft Alliances at Giacom, argues that far from being a setback, changes to Microsoft’s CSP programme are an opportunity for MSPs to simplify operations and reduce overheads 08 View from the channel With Dave Stevinson, Group CEO of QBS Technology Group 10 Interview Joel Chimoindes, CEO of Nuvias UC, on the highs and lows of the converged communications market 14 Reseller news Aspire surpasses £50m revenue milestone two years early 18 Cover story How Ricoh is helping resellers grow their business by bridging the gap between strategy and digital reality 20 DEX Fast-growing challenger brand in audit and advisory services deploys ControlUp DEX platform to ensure smooth IT operations as headcount doubles 22 Labelling Dill is making food labelling quicker and easier with the launch of a new AI-based label designer that will also enable it to scale faster and expand into new markets 24 60 seconds with… Holly Foxcroft, Cybersecurity Business Partner at OneAdvanced 26 Sustainability Mark Willis, Managing Director of Surplex UK, explains why MDM locks are a growing barrier to WEEE compliance 27 Collaboration VTT technology identifies when and why meetings aren’t working 28 Events All the winners from the third PrintIT & Technology Reseller Golf Society meeting of 2025 31 Software Chester Racecourse transforms raceday experience with NFC ticketing technology and digital wallets 32 Tech digest A round-up of new developments from established and emerging technology vendors 36 People New faces, new places 03 CONTENTS technologyreseller.co.uk ISSN 2632-9301 (Print) ISSN 2632-931X (Online) Technology Reseller is published by Kingswood Media Ltd., 7 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.technologyreseller.co.uk No part of Technology Reseller can be reproduced without prior written permission of the publisher. © 2025 Kingswood Media Ltd. Editor: James Goulding 07803 087228 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Events & Commercial activities: Paul Johnson 01732 759725 · [email protected] Account Manager: Jeff Root 01732 759725 · [email protected] Designer: Brian Cloke 07484 288189 · [email protected] If you no longer wish to receive Technology Reseller magazine, please email your details to [email protected] Register online To receive your regular FREE printed copy of Technology Reseller Magazine simply fill in our online registration form at www.technologyreseller.uk/register Read Technology Reseller online, on tablets and smart phones www.technologyreseller.uk Join us : Follow us technology-reseller-magazine technologyreseller.co.uk How Ricoh Supports Partners: Partnering with Ricoh means you’re not alone. You bring your customers a trusted name, up-to-date market insights, and proven support. Together, we can bridge the gap that’s holding your customers back, and open up new revenue streams in the process. If you’re not having these conversations with your customers, someone else will. Our latest report gives you the insight and data to position yourself as the expert. Our latest research, gathered from eal UK businesses and compiled in he State of UK Digital Transformation 025, highlights an opportunity for witched-on resellers to help their ustomers close that gap, and grow heir own business in the process. he Vital Conversation: Aligning Digital Strategy ith Today’s Realities esults gathered from our Digital Services Maturity dicator reveal that 46% of UK businesses are ruggling to align digital strategy with daily reality. ver 50% still rely on manual or paper-based orkflows, and 56% admit there’s a lack of bersecurity awareness, despite threats becoming creasingly more sophisticated. Why It Matters to Resellers our customers are already asking about digital ansformation, but with so many stuck in outdated ocesses, the right partner can make all the fference. It’s difficult, if not impossible, to close the igital Maturity) gap alone, and the right collaboration n help businesses tackle gaps in process automation, oud adoption and cybersecurity. The Size of the Opportunity With only 32% of users utilising digital document management effectively and nearly 20% still to adopt cloud services, there’s huge untapped potential for resellers to lead with knowledge, not just products. Download The State of UK Digital Transformation 2025 today to see where your customers might be falling behind, and how you can help them catch up. Nearly half of UK businesses say a gap between strategy and digital reality holds them back. Become a partner and bridge the gap together. Email: [email protected] Your Opportunity to Lead Through Market Insight and Partnership TECHNOLOGY RESELLER MAGAZINE IN PRINT & ONLINE SINCE 2016 IN PRINT & ONLINE SINCE 2016 IN PRINT & ONLINE SINCE 2016
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