01732 759725 DISTRIBUTOR NEWS e92spark announces Scalefusion as key launch partner Software distributor e92plus has announced Unified Endpoint Management (UEM) company Scalefusion as a launch partner for its new e92spark division. The cybersecurity VAD has set up e92spark to identify and bring to market disruptive, hypergrowth alternatives to legacy solutions, supported by expert-led knowledge and insight to help partners find the right solutions for their customers. Darryl Whiteman, Vendor Alliances Manager at e92spark, said: “Scalefusion perfectly represents our vision of e92spark – new approaches to address real world customer challenges.” In Scalefusion’s case, this involves simplified Unified Endpoint Management to view and secure the explosion of devices caused by BYOD, WFH, multi-cloud and IoT/OT strategies through a combination of policy enforcement, integration with EDR tools and lifecycle management. For MSPs, UEM offers strong revenue and service opportunities as many SMBs lack the internal expertise to manage the multiplicity of devices on their networks, opening the door for MSPs to offer UEM as a managed service, including on-boarding, policy configuration, monitoring, patch management and ongoing support. There is also a significant cross-sell opportunity when UEM is integrated with security stacks such as identity and access management (IAM), security information and event management (SIEM) and data loss prevention (DLP). Resellers can position UEM not just as a management solution, but as a foundational cybersecurity layer within a broader zero trust architecture. Sal King, Channel Sales Manager UK&I at Scalefusion, said: “The launch of e92spark perfectly highlights what we’re seeing in the market: partners need trusted guidance to navigate the overwhelming choice of cybersecurity vendors. This kind of curated approach is exactly what the channel needs to help customers make sense of their security investments.” www.e92plus.com/spark https://www.scalefusion.com … Westcoast to distribute Kyocera ECOSYS print devices Westcoast and Kyocera Document Solutions UK have expanded their existing distribution agreement covering spare parts, toner and consumables to include ECOSYS A4 print devices for the first time. The move increases Kyocera’s channel visibility and simplifies procurement for Westcoast’s reseller base by creating a true one-stop shop and a more integrated go-to-market approach, with account managers at Kyocera working closely with channel managers at Westcoast to identify, pursue and close new business opportunities. After-sales customer care will also be handled in a coordinated fashion. Ryan Mitchell, Print Director at Westcoast, said: “By combining Kyocera’s product excellence with Westcoast’s distribution scale, stock depth and expert service, we’re delivering real value to our partners and end customers. For many years we have partnered with Kyocera on supplies, so we understand the needs of their customers. Expanding this to hardware makes perfect sense.” https://kyocerads-group.co.uk/ … Creative Labs turns to Westcoast to boost UK presence Creative Labs, a pioneer in high-quality audio technology famous for its Sound Blaster sound cards, is enhancing its UK market presence though a strategic partnership with Westcoast. Westcoast’s extensive reseller and retail partner network will give Creative Labs greater access to retail, education and corporate sectors in the UK while its efficient logistics infrastructure ensures customers and channel partners benefit from improved availability, service quality and responsiveness. 04 HP refurbished PCs available from TD SYNNEX TD SYNNEX is enabling partners to meet customer demand for more sustainable tech solutions with the immediate availability of HP Certified Refurbished laptops and desktop PCs. All HP Renew Solutions are fully certified by the vendor and backed by a oneyear limited warranty. James Reed, Managing Director – Endpoint Solutions, UK and Ireland at TD SYNNEX, said: “SMBs want to embrace the circular economy just as much as enterprises and the availability of HP Renew Solutions from TD SYNNEX enables partners to meet all their customers’ demands for more sustainable IT products that will help them to run their business efficiently. Having the backing of a one-year manufacturer’s warranty makes all the difference. It means that partners can offer – and end‑user customers can buy – refurbished HP laptops and PCs with complete confidence.” https://uk.tdsynnex.com/ James Reed Giacom integrates Cloud Market Tools with The Layer Specialist cloud marketplace provider Giacom and CRM platform The Layer are enhancing the experience of mutual customers by tightly integrating Giacom’s Cloud Market Tools – a suite of applications that includes its award-winning billing software – with The Layer’s data synchronisation, marketing and customer service modules. Described by Layer Systems CEO Michelle Livingstone as ‘the most advanced integration we’ve delivered to date’, the off-the-shelf integration between The Layer CRM and Cloud Market Tools automatically synchronises customer data between platforms, creating a single source of truth that breaks down data silos, removes the need for manual data entry and significantly reduces the risk of human error. It also empowers channel businesses to use The Layer’s marketing module to segment and target customer data for effective marketing campaigns and use its customisable service desk module to enhance customer support with real-time analytics, SLA tracking and customer satisfaction monitoring. Giacom CTO Ant Molloy said: “Giacom’s mission is to enable our partners to grow faster and become more profitable by simplifying their operations. Back‑office productivity is key to achieving this, which is why we’re developing integrations with other market-leading vendors offering complementary solutions. Integrating The Layer with Cloud Market Tools ensures that our mutual customers can synchronise their data and enhance their marketing and customer service capabilities, ultimately leading to better business outcomes.” Giacom.com Ant Molloy, Managing Director of Cloud Market Tools at Giacom
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