technologyreseller.co.uk 03 If you no longer wish to receive Technology Reseller magazine please email your details to [email protected] COMMENT By the time you read this, the Technology Reseller Awards 2023 website (www.technologyresellerawards.co.uk) should be open for entries. We had a bumper crop of submissions for our inaugural Technology Reseller Awards last year and I am looking forward to even more this year, not least because we have added a handful of new awards in areas that I know are close to the hearts of many in our industry. One I am particularly excited about is DEI Champion of the Year. I know a lot of you have been investing in this area, launching new initiatives and putting resources into creating workplaces that give all employees the opportunity to fulfil their potential. Employees benefit from this focus and so do employers who desperately need to attract and retain skilled workers. In our interview on page 38, Paul Eccleston, Exclusive Networks’ newly appointed Managing Director for UK & Ireland, highlights staff retention as one of his main priorities, which he says is not just about pay and conditions but also about enabling staff and giving them the opportunity to develop. He picked quite a time to take the helm of a successful, growing business, but seems confident about the company’s prospects despite the all the problems afflicting the UK economy. As he says: “What’s not going to change in anything we’ve looked at is the need for increased levels of cybersecurity, and that’s principally what we do.” Many others in this industry will feel the same way. In fact, if the latest Datto Global State of the MSP Report from Kaseya is to be believed, 97% of MSPs already offer some form of managed security service (see page 16 for more details). Another company that might be able to face today’s challenges with confidence is IGEL (see page 25), which has finally exited the thin client hardware market so that it can focus 100% on software. Simon Townsend, the company’s new Field CTO for EMEA, says the move will help customers stop seeing IGEL as a piece of thin client hardware and instead see it as ‘an operating system that can go on any device as an alternative to Windows and provide the best, most secure and cost-effective way of getting access to a cloud-delivered workspace’. The fact that it can be loaded on old devices, giving them a second life and saving users from having to invest in new devices, is likely to win it many more fans as businesses attempt to cut costs and shrink their carbon footprint. But enough of that, don’t let me distract you from your Technology Reseller Award entries – or at least reading about the categories and deadlines on page 19. James Goulding – Editor, [email protected] Technology Reseller is published by Kingswood Media Ltd., 10 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.technologyreseller.co.uk No part of Technology Reseller can be reproduced without prior written permission of the publisher. © 2022 Kingswood Media Ltd. Design: Sandtiger Media www.sandtiger.co.uk v55 · 2022 technologyreseller.co.uk Comment Register online To receive your regular FREE printed copy of Technology Reseller Magazine simply fill in our online registration form at www.technologyreseller.uk/register Read Technology Reseller online, on tablets and smart phones www.technologyreseller.uk Join us : Follow us @techreselleruk www.facebook.com/TechnologyResellerMag technology-reseller-magazine Editor: James Goulding 07803 087228 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Account Manager: Jeff Root 01732 759725 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] ISSN 2632-9301 (Print) ISSN 2632-931X (Online) 04 What’s New The month’s best new products and services 06 Distributor News Pax 8 opens new EMEA HQ in Bristol 07 Working Together This month’s round-up of new distribution agreements 10 Reseller News Auxilion to make multi-million pound investment in UK 16 MSPs Key findings from Datto’s latest State of the MSP report, plus new services tailormade for MSPs 19 Technology Reseller Awards 2023 What you need to know about the 2023 awards 25 Cloud Workspaces IGEL becomes 100% software business with thin client exit 27 Distribution Eurostar Global Electronics lays ground for transformative growth with opening of 43,000 sq ft warehouse 30 Cover Story Ingram Micro showcases new LED division and new UCC relationships at inaugural Festival of Technology 34 MFPs HP eases servicing burden for managed print service providers 38 Q&A With Paul Eccleston, Managing Director UK & Ireland, Exclusive Networks 42 People New faces, new places www.trawards.co.uk
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