technologyreseller.co.uk If you no longer wish to receive Technology Reseller magazine please email your details to [email protected] COMMENT 05 The ICT industry’s success in absorbing, even profiting from, recent shocks to the system is impressive and in no small part due to government support which kept demand for its products high even in the darkest days of the pandemic. The current cost of living crisis, driven by sky-high energy prices and double-digit inflation, presents a new challenge and unless the Government acts quickly and decisively, things could get very difficult – even for IT companies that, as David Watts, Managing Director UK & Ireland at Tech Data, pointed out to Technology Reseller earlier in the summer, are often part of the solution when businesses are under pressure to reduce their operating costs. In this month’s View from the Channel on pages 38 and 39, Dave de la Haye gives an insight into the challenges that smaller IT support companies are already facing, with rising prices, additional service charges and escalating minimum spend levels, and the difficulty of knowing when to absorb these extra costs and when to pass them on to customers. If there are any particular problems you are encountering at the moment, please let us know. Watts also highlighted the agility of many IT businesses, which enabled them to react quickly to new business opportunities during Covid. The sector’s vigorous entrepreneurship is the raison d’etre for Tech Live 2022, which is taking place or, for readers of the printed magazine, took place at the Business Design Centre on September 13. The number of pre-registrations is testament to the interest resellers have in discovering new technologies that they can add to their portfolios. One of the interesting things about the exhibitors at this year’s event (see pages 18 and 19) is the number of them that are offering recycled products or device lifecycle management services. One of these is Flex IT, which on page 24, argues that it is time the channel met growing demand for sustainable products by incentivising their sales people to sell remanufactured and refurbished devices. Doing so won’t just help customers with their sustainability goals, it can also save them money, which in times like these has to be a good thing. James Goulding – Editor, [email protected] Technology Reseller is published by Kingswood Media Ltd., 10 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.technologyreseller.co.uk No part of Technology Reseller can be reproduced without prior written permission of the publisher. © 2022 Kingswood Media Ltd. Design: Sandtiger Media www.sandtiger.co.uk v53 · 2022 technologyreseller.co.uk Comment Register online To receive your regular FREE printed copy of Technology Reseller Magazine simply fill in our online registration form at www.technologyreseller.uk/register Read Technology Reseller online, on tablets and smart phones www.technologyreseller.uk Join us : Follow us @techreselleruk www.facebook.com/TechnologyResellerMag technology-reseller-magazine Editor: James Goulding 07803 087228 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Account Manager: Jeff Root 01732 759725 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] ISSN 2632-9301 (Print) ISSN 2632-931X (Online) 06 What’s New The month’s best new products and services 08 Distributor News Midwich Tech Xpo returns 10 Working Together This month’s round-up of new distribution agreements 12 Reseller News M&A boost for baby boomers 18 Tech Live 2022 This year’s exhibitor list and seminar programme 20 Digital Transformation Key take-aways from the Stratas Digital Transformation Leaders Dinner 22 I couldn’t do my job without... Slip Co-founder Tash Grossman picks her favourite work tools 24 Circular IT Why it’s time to incentivise sales people 27 Cybersecurity Going back to basics with Goldilock 30 Opinion Vapour CEO Tim Mercer makes the case for NLU 34 Workflow The monday.com differential 38 View from the Channel Smaller IT support companies feel the pinch 42 Observability How Kensu aims to shake up the data observability market 45 Q&A With Gavin Jones, Head of Channel at BT Wholesale 48 My Life in IT We ask Annette Cunningham, Tech Data UK&I Vice President Sales, about her life in IT 49 People New faces, new places The essential show for IT and mobile resellers and providers 13 September 2022 – 10am to 4.30pm Seminars run all day from 10.30am | Business Design Centre · London 22 In partnership with REGISTRATION NOW OPEN>> REGISTER NOW at tech-live.co.uk
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