technologyreseller.co.uk If you no longer wish to receive Technology Reseller magazine please email your details to [email protected] COMMENT 05 We have a new feature starting this month called My Life in IT, where we ask people how they got into IT, what they like about the industry (and what they don’t like so much), what advice they would give a young person starting out in tech and so on. Our first victim is David Trump, Cyber Security Solutions Director at BOM IT Solutions in Bristol. You can read his answers on page 48. I mention this because I was surprised to learn that BOM IT Solutions, or Bristol Office Machines as it was originally called, was founded way back in 1958 in the same week that the world’s first computer exhibition was held in Earl’s Court, London. Today, BOM provides a wide range of IT support, managed IT, unified comms, connectivity and cloud & hosting services. It has also just set up a dedicated cyber security division, led by David, to expand and develop its offering in this growing area. The desire to keep evolving and adding new capabilities must be a big part of why BOM IT Solutions is still going strong after 64 years. Which leads me neatly on to Tech Live 22, taking place at the Business Design Centre in Islington on September 13. This one-day exhibition, co-located with Mobile News XPO, provides a forum where MSPs and resellers can engage with technology providers on the look-out for new channel partners, as well as those offering software and services that can help the former enhance operations, boost productivity and improve customer service. As end user customers increasingly expect MSPs and IT resellers to act as trusted advisors on their digital transformation journeys, being able to offer a broader range of solutions and services has become essential. If you want to diversify your offering or simply improve the efficiency of your business operations, Tech Live 22 is the place to be. Find out more about visiting (or exhibiting) on page 19 or at www.technologylive.co.uk. As ever, this issue is full of news of mergers, acquisitions and take-overs. Buy and build strategies are a popular way of expanding a business’s capabilities and replicating a successful revenue model, especially when money is cheap. Now that interest rates are on the rise again, what does the future hold? In our interview with Klaus Schlichtherle, CEO of Infinigate Group (page 30), he suggests that things could get interesting if interest rates reach 5%. That seemed a distant prospect when we spoke, but that was before the Bank of England raised the UK base rate to 1.75%. Watch this space. James Goulding – Editor, [email protected] Technology Reseller is published by Kingswood Media Ltd., 10 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.technologyreseller.co.uk No part of Technology Reseller can be reproduced without prior written permission of the publisher. © 2022 Kingswood Media Ltd. Design: Sandtiger Media www.sandtiger.co.uk v52 · 2022 technologyreseller.co.uk Comment Register online To receive your regular FREE printed copy of Technology Reseller Magazine simply fill in our online registration form at www.technologyreseller.uk/register Read Technology Reseller online, on tablets and smart phones www.technologyreseller.uk Join us : Follow us @techreselleruk www.facebook.com/TechnologyResellerMag technology-reseller-magazine Editor: James Goulding 07803 087228 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Group Sales: Martin Jenner-Hall 01732 759725 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] Advertising Executive: James Trim 01732 759725 · [email protected] ISSN 2632-9301 (Print) ISSN 2632-931X (Online) 06 What’s New The month’s best new products and services 08 Working Together A round-up of the month’s new distribution agreements 09 Distributor News The Spicers brand returns to wholesale office supplies market 12 Reseller News Why risual is the perfect fit for Node4 19 Events Register now for Tech Live 22 20 Cyber Resilience How to build a robust cyber resilience strategy 29 MPS Why expansion is the best form of defence 30 Q&A With Klaus Schlichtherle, CEO of Infinigate Group 32 I couldn’t do my job without... Tim Richards picks his five favourite work tools 33 Managed Services Beware staff burnout, warns Barracuda MSP 34 Cybersecurity Norton launches its first UK partner programme 35 Cloud New CloudStratex report highlights higher than expected costs 36 Opinion Why soft skills matter as much as IT qualifications 39 Observability Cribl turns Search on its head 43 Software Why your customers should start planning for the end of support for Windows 10 46 CRM Getting the best out of Dynamics 365 48 My Life in IT We ask David Trump of BOM IT Solutions about his life in IT 49 People New faces, new places 51 First Steps Caitlyn Sheldon takes her first steps in IT The essential show for IT and mobile resellers and providers Business Design Centre · London · 13 September 2022 22 In partnership with REGISTRATION NOW OPEN>> REGISTER N W at tech-live.co.uk CloudStratex Insights Report 2022 Resilience, Integration & Efficiency Addressing the challenges of cloud’s mid-life crisis. HIDDEN CLOUD CHALLENGES CloudStratex
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