technologyreseller.co.uk 19 TECH LIVE 22 FREE entry: Register online now at www.technologylive.co.uk forward. Tech Live 22 gives you the opportunity to engage with exhibitors and fellow visitors who may be interested in a mutually beneficial partnership. 2 ‘Almost one quarter (24%) of respondents have definite plans to change vendor at the end of the existing contract, with a further 36% considering a change’. Potentially six out of 10 of your customers could be open to approaches from rival IT providers offering a lower cost solution/service or a broader offering that allows them to rationalise their supplier base and develop closer relationships with those they retain or recruit. With suppliers from diverse backgrounds – IT, print, comms – going after the same business, anything you can do to increase the stickiness of your customer relationships is worth considering – not least because the steps you take to protect your existing customer base might be very attractive to new customers considering a switch from their incumbent supplier. Widening your product offering is one way to increase stickiness. Another is to improve your efficiency and customer service levels. At Tech Live 22, alongside technology providers looking to expand their partner network, you will find providers of software and services especially designed to help you streamline your business operations, improve productivity and deliver exceptional customer service. Register now at www.technologylive.co.uk. With a month to go until Tech Live 22 opens its doors at the Business Design Centre, London on September 13, now is the time to register for your free ticket, if you haven’t done so already. For those who are still undecided, consider these two statistics from the just published Quocirca Managed Print Ser vices Market Landscape Report, 2022 (covered in more detail on page 29): 1 ‘Almost two thirds (64%) of decisionmakers say they would be more likely to choose an MPS provider that also offers workplace services, with 41% attracted by collaboration services’. It doesn’t matter whether you are offering managed print services or IT managed services, collaboration services or IP communications, businesses today expect their trusted technology providers to offer a broader portfolio of solutions and services. This is not just a consequence of technology convergence but also of digital transformation, which is changing the dynamic between customer and supplier from a transactional relationship to one based on consultation and collaboration. Every exhibitor at Tech Live wants to meet visitors who are looking to expand their offering and generate new revenue opportunities and every visitor to Tech Live is interested in diversifying their offering. This doesn’t have to be done through acquisition or investment in new skills; partnerships with complementary technology providers are another way Exhibitors to date New exhibitors are being added all the time. Existing ones include: Asolvi – field service management software for service providers BITS (Business I.T. Systems) – software solutions for managed print service providers Brother – document production, digitisation, collaboration and mobile work solutions Data Direct – EOS, printers, PPE, air purification solutions and office furniture and accessories Digital Space – digital solutions including connectivity, cloud and cyber security Digital Wholesale Solutions – communications, IT and cloud services for partners directprint.io – SaaS print management for Chromebooks, Windows and macOS environments ECI – business software and services for field service organisations, wholesale/distribution and manufacturers Epson – business technology and managed services, including printers, projectors, scanners and smart glasses Evolution Capital – transaction experts in the IT and telecoms sectors FlexIT Distribution – specialist distributor for circular IT Intelligent Billing – billing platform for telephony companies and cloud solution providers The Jolly Savage – specialists in the purchase of unused printer toners Lease Group – equipment and technology finance MPS Monitor – advanced print fleet management for MSPs Henley Executive – recruitment for the tech, manufacturing, marketing and financial services sectors NTA – hosted telephony and wholesale connectivity services NortonLifeLock – cyber security and identity protection solutions OptimiDoc – print optimisation and document digitalisation solutions PAE Business – Managed Print Services software Pantum – B&W and colour laser printers and MFPs PFU – Fujitsu scanners and information management solutions Philips Monitors – high performance monitors for any application redstor – data management and back-up for modern and legacy infrastructures and SaaS platforms Siemens – leasing and finance solutions for business TelcoSwitch – unified communications available for white-labelling by resellers Xelion – cloud-based telephony Get ready for Tech Live 22 The essential show for IT and mobile resellers and providers Business Design Centre · London · 13 September 2022 22 In partnership with
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