01732 759725 08 NEWS : Distributors DCC makes biggest acquisition to date Technology distributor DCC Technology, trading as Exertis in the UK, has accelerated its North American expansion plans and strengthened its presence in the Pro AV sector with the acquisition of Almo Corporation, a distributor of Pro AV and consumer appliances. The biggest transaction ever undertaken by Exertis parent company DCC plc builds on other recent North American acquisitions, including those of Stampede, Jam Industries, The Music People and JB&A, transforming DCC Technology’s North American operation into a $2.4 billion business. When complete, the merger of the Exertis and Almo Pro AV divisions, rebranded as Exertis Almo Pro AV, will form the largest specialist Pro AV business in North America. In addition to its Pro AV business, Almo Corporation is North America’s largest distributor of consumer refrigeration, ventilation and cooking appliances and lifestyle products, with nine distribution centres and more than 2.5 million square feet of warehousing space. Almo will continue to be managed by its erstwhile owners, the Chaiken family, with Warren Chaiken acting as President and CEO and Gene Chaiken as Chairman. www.exertis.com Exertis supports gaming industry Raise the Game campaign Exertis has become a pledge partner of Raise the Game, a gaming industry initiative to improve equality, diversity and inclusion (EDI) within the sector. Initiatives already introduced by Exertis include a dedicated Equality, Diversity and Inclusion Team (EDIT) focused on improving recruitment and induction practices from a D&I perspective and driving education through celebration and awareness days and third party engagement. In addition, Exertis has provided all managers with a diversity and inclusion toolkit, to help them make a demonstrable contribution towards diversity representation within their area of the business, and launched an unconscious bias online training module that has already been viewed by 97% of employees. UK HR Director Jo Lawrence, one of two Board member sponsors of EDIT (the other being Chief Digital Officer Vishal Chhatralia), said: “We’re so pleased to have seen great engagement from our people when rolling out new and improved D&I initiatives. The pillars of the Raise the Game pledge fit perfectly with our strategy.” www.exertis.co.uk VOW Wholesale product range added to EGIS Channel services group SYNAXON UK has added VOW Wholesale’s full product range to its EGIS stock availability, pricing and order management platform. EGIS enables partners to check stock availability and pricing for millions of IT and office products from over 40 distributors and manage their orders through the platform. Mike Barron, Managing Director of SYNAXON UK, said: “This agreement opens up new potential for SYNAXON UK partners, giving them access to over 24,000 products from more than 700 suppliers that VOW represents and helping SYNAXON UK to reach further into the office products channel.” https://synaxon-services.com/ Tech Data TaaS capabilities enhanced with ATTCo acquisition Tech Data, a TD SYNNEX company, is enhancing its partners’ ability to offer fully integrated technology-as-a-service (TaaS) and managed print offerings with the acquisition of specialist hosted platform provider Advanced Technology Trading (ATTCo) and its subsidiary EKM Global Limited (EKM). ATTCo’s online platform, which is fully integrated with Tech Data’s ecommerce tools and connects to a growing list of finance partners, enables end customers to manage an automated, end-to-end process for hardware, software and services subscriptions, while its EKM solution enables partners to remotely manage printing/imaging device fleets at scale on behalf of end user customers. Roman Rudolf, Vice President, Strategy and Services Endpoint Solutions, Europe at Tech Data, said: “The ATTCo and EKM platforms will enable Tech Data partners to position themselves at the forefront of the fast-growing XaaS and managed print services markets. They bring unrivalled customer experience built on robust technology to cut through complexity and reduce time to market when developing service-based solutions.” Tech Data helps partners address the fast growing as-a-service market with a services portfolio focused on TaaS, lifecycle management, sustainability and automated remote service management. www.TDSYNNEX.com Tech Data strengthens cloud support services Tech Data is strengthening its cloud support services in Europe with the launch of a new services framework that enables partners to build a profitable cloud services and licensing portfolio and deliver bespoke service packages based on each customer’s individual needs. The ELITE Cloud Support Service (CSS) Partner Program includes a range of core and optional pay-as-you-go service modules, available in co-branded or whitelabel versions. These include multi-channel partner and end user access; highest ticket prioritisation; 24/7 incident management; guaranteed Initial Response Time SLAs; multi-language support; unlimited cloud tickets; on-premise and hybrid environment support options; and a Premier Support for Partners L3 escalation path when needed. Modular add-ons include: end customer direct access, in which Tech Data addresses end customer requests directly rather than through the partner; custom SLAs; discounts for Tech Data Managed Services; Tech Data Academy offerings; and access to Tech Data’s Click 2 Run Solutions. Denis Fouquet, Tech Data Vice President of Cloud and Software, Europe, said: “The ELITE CSS program heralds a new era for cloud services, enabling the partner to develop truly customised service offerings by mixing and matching between the numerous add-ons and white-label options.” techdatacloud.eu Roman Rudolf Denis Fouquet Mike Barron Jo Lawrence
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