01732 759725 28 COVER STORY New technologies, new connectivity infrastructure and rapidly changing consumer habits are combining to disrupt the ICT channel. Managing Director of Union Street, Vincent Disneur, explains how Union Street intends to help MSPs capitalise on emerging opportunities to become bigger, better, and more profitable. unified and interconnected service. Forward thinking resellers and MSPs are already expanding their services by adding connectivity, mobile and calls to their offering. Communication providers are similarly adding cloud software to their portfolio, particularly collaboration and comms offerings like Microsoft Teams. None of this has escaped the notice of the private equity sector which is making significant investments into the channel to fuel expansion plans and consolidation. Evidence of this, if any where needed, can be found in almost every headline of the channel press with frequent merger and acquisition activity throughout every corner of the industry. With so much opportunity and potential for growth, there’s never been a more exciting time to be part of the channel. As providers of SaaS billing solutions, we’re here to help our partners capitalise on these opportunities and to realise their full potential. Our aim is to provide unbeatable software that will help our partners to easily add new services to their portfolio, enhance back-office efficiency and boost profitability. In addition, we’re leveraging our knowledge and expertise to assist partners in adding value to their businesses, making them more valuable and attractive to potential investors/buyers. To this end we have introduced new consultancy services that are designed to increase the cost effectiveness of services, optimise revenue streams, and maximise the value of our partners’ businesses. We’re also investing millions into research and development, ensuring that our solutions are always one step ahead of the market. In short, we’re here to help our partners to become bigger better and more profitable. It’s no secret that the ICT channel is evolving rapidly. The increasing possibilities of cloud computing have been accelerated by the pandemic. This, combined with the arrival of 5G and the planned migration of all PSTN and ISDN services to a full fibre network by 2025, is giving rise to a wealth of new opportunities. As the market evolves, we’re seeing a corresponding change in the desires and expectations of end users for how they purchase and consume services. Perhaps the most powerful trend of all is the convergence of IT and communications technology. Customers don’t want to deal with two suppliers for an increasingly Helping partners become bigger, better, and more profitable Vincent Disneur Streetwise Channel Report Interested to know more about what the future has in store for the channel? Union Street’s Streetwise Channel Report analyses the disruptive forces that are driving change throughout the industry with advice on how effective billing strategies can enable business owners to capitalise on emerging opportunities. Scan the QR code to download your free copy now.
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