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44 45 INFRASTRUCTURE SOLUTIONS 020 8296 7015 | northambersolutions.com SMB Guide 2021 INFRASTRUCTURE SOLUTIONS DOCUMENT MANAGEMENT AUDIO VISUAL CYBER SECURITY SOLUTIONS ROOM GUIDES NORTHAMBER SERVICES INTRODUCTION & CONTENTS Enhanced User Experience The ability to ensure that a distributed workforce or user base has high performance access to centralised applications is something that all modern enterprises have in common. No matter how great the application is, the user experience - whether customers or employees - is instantly jeopardised if performance degrades. There are many potential points of failure along the application delivery chain, and ownership is decentralised across different departments and providers. To avoid downtime, applications and the network need to be brought under a single point of view. Kemp Flowmon helps you to understand the correlations between the quality of your customers’ experience, application performance, and the impact on business outcomes. It offers a single dashboard with enhanced telemetry that shows exactly where the bottlenecks are and indicates what needs to be done to correct the issue. For more on Kemp and the range of solutions call our experts on 020 8296 7015 Kemp offers the most capable solutions for load balancing, network performance monitoring, and network detection & response to ensure applications are always-on and network issues are resolved before they become a problem. Award-winning L4-7 High performance virtual Load Balancer and Reverse Proxy. Includes core functions like Server and Application health monitoring, SSL acceleration with FIPS 140-2 support, Caching/ Compression, TCP Multiplexing, an automation-enabled API and more. Network Detection & Response The Kemp Flowmon network detection and response (NDR) solutions combine machine learning, heuristics and advanced analytics to improve network performance, alert on network anomalies and provide early detection of advanced persistent threats. Fully-featured Web Application Firewall Kemp's WAF directly augments the LoadMaster's existing security features to create a layered defense for web applications - enabling a safe, compliant and productive use of published services. SSO & Secure Application Access Kemp's Edge Security Pack (ESP) simplifies secure application publishing with client pre-authentication and single sign-on (SSO). Active Directory Integration, SAML, security group-based traffic routing, RADIUS authentication, Customisable FBA forms and Multi-factor authentication (MFA) support a complete Identity Access Management (IAM) strategy Global DNS & Traffic Management Services Move past the single data centre, allowing for multi data centre High Availability. Even when a primary site is down, traffic is diverted to the disaster recovery site. Clients can connect to their fastest performing or geographically closest data centre. Network Performance Monitoring The Kemp Flowmon network performance monitoring and diagnostic (NPMD) solutions collect and analyse rich network telemetry from various sources, saving hours of tedious network troubleshooting and accelerating time-to-resolution. Kemp come out on top with a 5* rating from customers on Gartner Peer Insights Parallels Remote Application Server (RAS) Cambridge Judge Business School Expands BYOD Support with Parallels RAS The Customer: Cambridge Judge Business School Cambridge Judge Business School (CJBS) is one of the world’s most respected business schools. Set in the heart of the University of Cambridge in England, the prestigious business school is consistently ranked among the top in the world by Bloomberg, the Financial Times, Business Insider, US News &World Report, and Forbes magazine. The Challenge: Deliver education applications to remotemobile devices CJBS wanted to publish classic Windows desktop applications, such as Microsoft Excel andWord, as well as IBM SPSS software to enable more effective campus- independent teachingmethods. Students and teachers at the business education institution were using PCs, Mac® computers, iPad® and iPhone® devices, and Android tablets and phones as personal devices—and they wished to continue using their personal devices to access virtual learning applications. This meant that the IT team required a virtualisation solution that met the mobility needs of faculty and students. The Solution: Parallels RAS centralises IT, simplifies access to learning applications Using Parallels RAS with a VPN, the business school was now able to provide secure, easy-to-use application publishing to any of their staff and students’ personal devices. CJBS now easily accommodates the school’s plentiful amount of Mac users, delivering them instant, reliable access toWindows desktop software from their laptops. Not only that, but Parallels RAS has allowed the CJBS IT team to deploy a virtual desktop infrastructure (VDI) solution as well, delivering students and faculty access to easy- to-manage virtual machines hosted on the server. The Benefits: Reduce IT hours, deploy BYOD support with great mobile experience By using Parallels RAS, CJBS significantly reduced the hours required by IT staff to set up and support students and teachers who needed to access learningmaterial on their devices. The IT team can now streamline the process of loading applications for the 50 students with Mac computers. Parallels RAS also allowed the school to extend bring-your-own- device (BYOD) support for more devices without needing to touch themor interact in any way with the operating systems. In addition to students, Parallels RAS helped the IT teamprovide simple, remote access for staff. Importantly, students and faculty were highly impressed by the great mobile experience for phones and tablets. • Educational Windows applications available on any device. • A comprehensive application delivery solution with no need for third-party add-ons. • Protected student and staff data with encryption protocols and advanced filtering. • Improved student and faculty productivity with on-the-go access to learning resources. What Parallels will help educational institutions achieve: “Parallels RAS makes it simple for our IT admins to support any device that students and teachers prefer to use and saves us hours of setup time. The Parallels RAS mobile client for iOS and Android enables our students and teachers to be truly productive on the go or at home.” –Paul Miller Head of IT, Cambridge Judge Business School Find out more about Parallels RAS at www.northamber.com/parallels