Technology Reseller v37

01732 759725 06 TECH TRENDS DIGITAL TRANSFORMATION The five technology trends underpinning business reinvention Accelerated digital transformation during the pandemic is widening the digital gap, claims Accenture in its 21st annual Technology Vision report, Leaders Wanted: Masters of Change at a Moment of Truth . The report finds that leading enterprises with a strong digital core that enables them to pivot in response to changing circumstances are growing revenue five times faster than laggards. Between 2015 and 2018, leading enterprises were growing only two times faster than laggards. Accenture adds that as companies shift from reacting to the crisis to reinventing what comes next, the future will be shaped by bold, visionary leaders who follow three tenets: 1 Achieve leadership through technology leadership – the era of the fast follower is over; tomorrow’s leaders will be those that put technology at the forefront of their business strategy. 2 Don’t wait for a new normal – tomorrow’s leaders will reinvent and build new realities using radically different mindsets and models. 3 Embrace broader responsibility as global citizens – deliberately design and apply technology to create positive impacts beyond the enterprise to create a more sustainable and inclusive world. Within this context, the report highlights five technology trends organisations will need to address as they seek to reinvent themselves: n Stack strategically: architecting a better future. A new era of industry competition is dawning, when companies compete on their IT systems architecture and make business and technology strategies indistinguishable – 89% of executives believe that their organisation’s ability to generate business value will increasingly be based on the capabilities of their technology architecture. n Mirrored world: the power of massive, intelligent, digital twins . Leaders are building intelligent digital twins to create living models of factories, supply chains, product lifecycles etc.. Bringing together data and intelligence to represent the physical world in a digital space will unlock new opportunities to operate, collaborate, and innovate – 65% of executives expect their organisation’s investment in intelligent digital twins to increase over the next three years. n I, technologist: the democratisation of technology. Powerful capabilities are now available to people across business functions, adding a grassroots layer to enterprises’ innovation strategies. Now, every employee can be an innovator, optimising their work, fixing pain points and keeping the business in lockstep with new and changing needs – 88% of executives believe technology democratisation is becoming critical to their ability to ignite innovation across their organisation. n Anywhere, everywhere: bring your own environment. The biggest workforce shift in memory has positioned businesses to expand the boundaries of the enterprise. With ‘bring your own environment’, people are free to work seamlessly from anywhere – home, office, airport, partners’ offices. Leaders can rethink the purpose of working at each location and reimagine their business – 81% of executives agree that leading organisations will start shifting from a ‘Bring Your Own Device’ to a ‘Bring Your Own Environment’ approach. n From me to we: a multiparty system’s path through chaos. Multiparty systems can help businesses gain greater resilience and adaptability, unlock new ways to approach the market and set new, ecosystem-forward standards for their industries – 90% of executives surveyed state that multiparty systems will enable their ecosystems to forge a more resilient and adaptable foundation to create new value with their organisation’s partners. www.accenture.com/technologyvision Businesses not as agile as CEOs think ServiceNow warns that European businesses are over-estimating their agility, following a survey of 873 senior decision- makers in 10 European countries. This shows that while over half of European businesses claim to be very or extremely agile, most businesses across Europe are only at the start of their agility journeys. A model developed by IDC to measure progress against five types of organisational agility (leadership, structural, process, portfolio and technology) reveals that only 21% of businesses are in the top two tiers of agility readiness – ‘synchronised’ or ‘agile’. Almost half (45%) of businesses are categorised as ‘in motion’, in the middle of the journey, while 34% sit in the lower tiers of ‘static’ or ‘disconnected’. Almost three quarters (72%) of senior decision-makers, and 90% of CEOs, see agility as critical in driving business performance and growth. IDC’s research suggests they are right to do so: n 65% of business leaders in businesses categorised as agile or synchronised say they are either recovering or returning to growth, compared to just 30% of those in the lowest two tiers. n 53% of agile businesses performed excellently in terms of customer experience, compared to just 16% of organisations overall, due to flexible operating models that enable them to pivot to customer preferences and continuously integrate their feedback. n Agile companies outperform the market average by 10% with respect to talent attraction and retention. n 47% of agile organisations consider themselves best-in class in time-to-market compared to an average of 13% across all European businesses. n 36% of agile businesses report an excellent market performance measured in market share wins compared to a European average of 15%. www.servicenow.com FMs attitudes put business survival at risk Facilities managers’ outdated attitudes to technology are at risk of jeopardising future business survival, with 71% of FM industry C-suite executives, directors and senior managers expressing scepticism about the benefits of implementing new business technology. The Connected Enterprise report by digital transformation expert Sigma Dynamics reveals that 64% of FMs are doubtful that technology improves efficiency, 71% question its ability to Tech trends: ICT in the UK today From insights to action, the path to extraordinary value starts here. #techvision2021 Leaders Wanted Technology Vision 2021 Masters of Change at a Moment of Truth