Technology Reseller - v30

technologyreseller.co.uk 17 Queen’s award BigChange has been awarded a Queen’s Award for Enterprise in the 2020 Innovation category for its JobWatch mobile workforce management system. Launched in 2013 as a cloud-based service priced on a per-user basis, JobWatch is now used by 1,300 organisations to automate manual processes and enhance collaboration by connecting back office staff, mobile workers and customers. www.bigchange.com NEWS : VENDORS Paul Lomax Collaboration specialist Wrike is helping managers and team leaders adjust to the new world of virtual teams, with the launch of a new Remote Work Template that clearly shows projects, tasks and deadlines in an organised workspace. The out-of-the-box, pre-built configuration enables managers to: n Manage remote teamwork with a Gantt chart or table view showing all active projects, as well as project timelines and key dependencies that should be prioritised; n Visualise work with personal dashboards , providing a board view of active tasks so that managers can focus on the right work and stay on top of assignments and outstanding approvals; and n Automate recurring meetings to ensure employees feel supported, show up prepared, and stay actionable. A centralised action items folder allows managers to turn meeting outcomes into tasks that can be assigned to relevant team members. The launch of the Remote Work Template follows the introduction of the Wrike for Marketers Performance solution, a centralised platform that enables marketing teams to keep campaigns on track and within budget. The new addition to Wrike for Marketers provides pre-built Agile reports needed for sprint analysis and delivers dashboards with rich data analytics that help marketers make smart, data-driven decisions on where to spend their time. Integration with Salesforce enables campaign data to be pulled directly into Wrike. www.wrike.com Wrike launches collaboration workspace for remote teams Protection for home workers With many employees continuing to work from home, bluedog has launched a Microsoft Office 365 monitoring service to reduce the security risks of homeworking. Costing from £1 per user per month, bluedog Security Monitoring can detect abnormal activity, such as suspicious account logins/data downloads and phishing emails, and automatically alert the team at bluedog’s security operations centre. Paul Lomax, bluedog Co-founder, said: “Having a human on hand to check and interpret data can make all the difference in circumstances like this. Our Office 365 monitoring service is the only one of its type that is backed by an expert team that has full sight of all alerts and can make an informed decision.” He added: “The use of employees’ own devices has long been a problem for businesses. However, with home working likely to become the norm in the foreseeable future, they now need to rethink their IT security. Microsoft Office 365 monitoring offers a low-cost and convenient solution for the post-Covid world.” www.bluedog-security.com Fuze GSuite add-ons Cloud communications provider Fuze has rounded out its suite of Google product integrations with a Fuze GSuite add-on for Gmail, offering one-click calling from a Gmail thread and a calendar integration, directly in Chrome with no need for plug-ins or downloads. Fuze’s suite also includes Fuze Web for Google Chrome, which provides the same experience and tools as the Fuze Desktop directly in Chrome, and the Google Chrome Browser Extension, which provides dial pad access for direct dialling a phone number from the toolbar and a click-to-call option that enables users to make phone calls from any webpage that lists a phone number. This extension includes the Fuze Meeting Google plug-in, which allows Fuze users to schedule and edit Fuze meetings and utilise click-to-join from Google Calendar. Jed Brown, SVP of Product at Fuze, said: “The global shift towards remote work has drastically increased the demand for UC solutions to help maintain business continuity and productivity. Since early March, we have seen Fuze Web users triple and total web calls increase by over 750%. Our expanded integration with Google is one of the latest developments in our effort to eliminate any barriers to productivity and collaboration, while enhancing the user experience.” fuze.com ServiceNow launches safe workplace apps To help companies assess a workplace’s readiness for the return of employees from lockdown, ServiceNow has launched the ServiceNow Safe Workplace app suite consisting of four new apps and a dashboard. Powered by the Now Platform, the suite includes: n Employee Readiness Surveys to help gauge employees’ attitudes to a return to work; n Employee Health Screening to ensure compliance with entry requirements such as temperature check and PPE; n Workplace Safety Management for managing working shifts and cleaning schedules at the end of each shift; and n Workplace PPE Inventory Management providing a view of PPE inventory by facility across the entire workplace. ServiceNow pulls together all the data collected by these apps into a free Safe Workplace Dashboard overlaid with a map using aggregated public data on infection rates so that organisations can identify which workplace sites are safe to open based on workforce and workplace readiness. servicenow.com/safeworkplace