Technology Reseller - v14 2018

10 TOP 10 TOP EMERGING TECHNOLOGIES for the IT channel and all influencers and drivers of technology business soluuons, as idennfied by CompTIA’s newly formed Emerging Technology Community Also known as realissc authenncaaon, biometrics is used in computer science as a form of idennficaaon and access control. A connnuously growing list of records, called blocks, which are linked and secured using cryptography. Compuung using quantum mechanical phenomena, such as superposiion and entanglement. Unmanned craas that have a host of applicaaons. The process in which material is joined or solidified under computer control to create a three-dimensional object, with material being added together such as liquid molecules or powder grains being fused together. 5th generaaon wireless systems, abbreviated 5G, are improved wireless network technologies deploying in 2018 and later. Also known as machine intelli- gence, AI is intelligence demonstrated by machines, in contrast to the natural intelli- gence displayed by humans and other animals. 10 6 5 4 3 9 8 7 Blockchain Biometrics Drones Quantum Compuung Arrficial Intelligence AR/VR 3D Prinnng 5G 2 Automaaon The technology by which a process or procedure is performed without human assistance 1 The network of physical devices, vehicles, home appliances and other items embedded with electronics, sooware, sensors, actuators, and conneccvity which enables these objects to connect and exchange data. Internet of Things Augmented reality (AR) is a direct or indirect live view of a physical, real-world environment. Virtual reality (VR) is a computer- generated scenario that simulates a realissc experience. 01732 759725 NETWORKS 38 Technology industry trade association CompTIA has created a new member community to promote the adoption of new and emerging technologies by IT channel companies, industry influencers and business leaders. In its first official action, the Emerging Technology Community has produced an infographic of the 10 technologies that its members think will have the greatest impact on business operations in the coming years. View from th Infographic of the month TR: How’s business? Better or worse than 12 months ago? And how confident are you about the future? AS: Business is better than 12 months ago, and I’m confident about the future as businesses will always need to communicate through a voice call, mobile or email. We’ve added more products to our portfolio to give customers a wider choice and a true one-stop-shop solution. TR: In what areas are you experiencing strongest demand? AS: We find that new and existing customers require a more unified solution, with the added benefits of mobile integration, disaster recovery plans and greater emphasis on security for their data and IT systems. TR: Where is business proving most difficult (product or market)? AS: Dealing with BT on new line installations – and the lack of communication from providers. TR: How have you changed/are you changing business operations to exploit new opportunities? AS: We feel the most important thing is to look after our existing customer base and make them aware of technology changes that will benefit their business. We have dedicated account managers who contact their customers on a regular basis to make sure this happens. With Andy Sadler, Director, Fluent