Technology Reseller v07

COVER STORY technology reseller.co.uk 25 as the management portal is designed to cover the entire customer journey from ISDN and on-site PBXs to cloud-based communications – a capability that Daisy is about to introduce with the launch of a new SIP product that, for the first time, enables it to provide a fully integrated solution offering a migration path whilst also supporting a hybrid deployment. “The changeover from ISDN to IP presents customers with a number of challenges. Many have expensive phone systems and may not yet be ready to move to a fully hosted solution. But, over time, those same customers will not want to keep paying for fancy bits of PBX with large upfront Capex costs. So, in addition to the single portal that a reseller can use to transition customers from their PBX and ISDN to SIP, with our new SIP solution we give resellers the option to say to customers ‘You can keep your PBX, but as it gets old or your business grows you can add a hosted user that integrates into your PBX’,” explained Long. He added: “Our aim is to become the reseller’s partner of choice when it comes to hosted and IP. Our new SIP product will enable customers to come with us, from ISDN to SIP, from a mixed fleet of SIP and hosted, right the way through to a fully hosted solution. We have a demonstrable track record of achieving the status of ‘the reseller’s partner of choice’ with the channel’s One and Only wholesale mobile proposition, which has been a phenomenal success for our resellers. Now we’re looking to do the same in the hosted voice arena.” Wallet share Adoption of HV.Select by Daisy Wholesale’s existing community of resellers has been strong. More than 250 partners are actively selling the product and exploiting its ease of use to provide businesses of all sizes with a customised offering, including services such as call recording, contact centre and mobility. Long points out that resellers who have adopted HV.Select have seen their average spend per customer go up by 26% and that this is likely to rise as Daisy adds more modules to its offering. “In October, we introduced a new multi- network FMC application. The application sits in the background on your Android ©Northamber 2017 E and O.E. October ‘17 Total Distribution™ Why monitoring multitasking matters Add memory & increase your multitasking ability Talk to Northamber for more details. 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Asgreaternumbersof ITprofessionals turn to SSDs forhigherperformance,betterefficiency, and lowerTCO, thiswhitepaperwill illustrate how storagechoicesaredrivenbycurrentand futureneeds. by theNorthamber StorageSpecialist Introduction Today’s ITprofessionalsarewellaware thatusersexpect fast, reliableaccess toever-growingamountsofdata– fromwebcontent, tovideos, tobusiness intelligencedataandmore.Meeting thechallengesof thisexponentialgrowth isnearly impossiblewithexisting, spinningmedia storage technology.Hard diskdrives (HDDs)havebeen the standard indata storage fordecades,but theycanno longer satisfy.Theycreatebottlenecks indataaccess, they fail to meet thegrowingdemandsofhigheruserexpectations,and theyconsume toomuchpower. WINA1 TB SDD! Resellers can enter our prize draw to win a Crucial 1 TB Solid State Drive worth £270! 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