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Outdated manual methods of processing information are costing European businesses

€ 147 billion a year or

€ 46 billion (£41 billion) in profts, Ricoh Europe warns following the publication of its new report into how large organisations with 1,000 plus employees handle documents. The latest Ricoh Process Effciency Index shows that across Europe employees responsible for managing business critical document processes spend 362 million hours on the task, representing a total cost to business of €147 billion or £132 billion. In the UK, the total average man hours spent managing

purchase orders, invoices, patient records and other critical documents is 69 hours per year at a cost of £28 billion. A survey by Coleman Parkes, which forms the basis of the report, found that despite advances in technology, many document processes are unnecessarily labour intensive: 43% of all business critical document processes rely on hard copy data; and only 22% of respondents reported that their organisation utilised a fully automated workfow. Despite their failings, businesses recognise that there is room for improvement. Respondents’ top three priorities are to improve knowledge

sharing (67%); increase security (67%); and drive workforce effectiveness (65%). Lack of time (45%) and lack of resources (35%) were cited as the main obstacles to achieving these goals.

The whitepaper can be downloaded at www.ricoh-europe.com/thoughtleadership.

summer 2011

THE PRINT, MFP & SOFTWARE MAGAZINE FOR INFORMATION TECHNOLOGY PROFESSIONALS

Advertising Director: Ethan White 01474 824711 [email protected] Publishing Director: Neil Trim 01737 249408 [email protected] PRINT.IT is, published by Kingswood Media Ltd.,

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Tel: 01474 824711. Email: [email protected] No part of PRINT.IT can be reproduced without prior written permission of the publisher. © 2011 Kingswood Media Ltd.

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Manual document processing costs UK business £28 billion a year

Nuance has expanded its offce productivity portfolio with the acquisition of Equitrac, a provider of intelligent print management and cost recovery software for MFPs. The company famous for its speech processing technology already owns the eCopy ShareScan scanning and workfow solution, which links MFPs to more than 200 enterprise applications, and the OmniPage, PaperPort and PDF Converter Professional desktop applications.

The acquisition of Equitrac gives Nuance one of the industry’s most popular managed print solutions that’s already used by more than

25,000 organisations worldwide. It combines print accounting features with secure Follow-You printing that allows users to print documents from their desktop, then use card-swipe or log-in identifcation at a networked MFP to view and select their documents for on-demand printing.

The combination of eCopy ShareScan and Equitrac will provide multifunction printer (MFP) vendors, including Canon, Xerox, Konica Minolta, Ricoh and HP, with two key components of a managed print service. Nuance estimates that 25% of Nuance eCopy installations already have print management software, often from Equitrac.

Michael Rich, president and CEO of Equitrac Corporation, said: “There’s a long history of customers selecting Equitrac as their MFP print management solution and Nuance eCopy as their MFP scanning solution. From day one, the combination of Nuance and Equitrac delivers the best of scanning and best of print management to our customers and partners worldwide.”

Nuance has said that as well as providing an integrated offering it will continue to offer eCopy and Equitrac as standalone products that support both print and scan partners, such as NTware, NSi, Omtool, GlobalScan and SafeCom. www.Nuance.com

Bulletin

Businesses can fnd out how to integrate MFPs with enterprise applications at a Ricoh Technology Centre

Nuance’s expanded portfolio of print solutions helps businesses reduce their reliance on costly ineffcient paper processes

Nuance acquires Equitrac

Specialist distribution, sales & support for the Offce automation marketplace.

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