01732 759725 12 BULLETIN Ricoh opens revamped customer experience centre Ricoh’s Telford-based customer experience centre, which is adjacent to its smart factory and R&D facilities, allows visitors to explore the latest innovations in Ricoh’s printing solutions and speak with experts about how they can utilise this technology to grow their business. The venue also serves as a proof of concept and test centre for software workflows and digital front ends, ensuring visitors are getting the most out of their Ricoh machines. Ricoh and Drytac collaborated to bring a fresh look to the facility, with the aim of offering customers an even more inspirational and stimulating experience during their visit, allowing them to go away with a whole range of new application and business ideas. www.ricoh.co.uk Brother partners with the ISP Brother UK has agreed a new three-year partnership with the Institute of Sales Professionals (ISP) as it continues its investment in developing its extensive channel sales team. Taking part in the programme will highlight to customers that the Brother team meets rigorous ethical and professional standards and showcases a strong commitment to continuous development. The move will see the 50-strong team re-sit the ISP’s professional registration exam and undertake rigorous progress reviews throughout the partnership to refine their sales skills and identify areas for improvements. The ISP is a government-backed body that represents sales in the UK and is committed to providing qualifications and lettered accreditation, underpinned by life-long learning, for those who choose a career as a sales professional. The institute created the first, government levy-funded sales apprenticeships and the first All Party Parliamentary Group for Professional Sales. Managing Director Phil Jones said: “Our reseller partners often cite us as one of the best vendors they work with and this is a tribute to what we do with the Institute of Sales Professionals and justifies the investment in our people. We’re proud to work so closely with this organisation and look forward to continuing developing our salespeople with industry-leading training and qualifications.” www.brother.co.uk Konica Minolta to help customers see the potential Konica Minolta has launched a new global campaign to help businesses understand the changing needs of customers to create more added value and help them rethink opportunities in a fast-changing world. The company’s ‘See the Potential’ campaign will focus on the new business opportunities, which Konica Minolta recognises are everywhere. It just takes a spark to bring more possibilities to life by embracing new techniques and creating unique customer experiences. Olaf Lorenz, General Manager, Global Brand Management, Konica Minolta Inc., said: “Despite growth in areas such as labels and packaging during the pandemic, some sectors have declined. With the print industry evolving at pace there was a need for a campaign to highlight our desire to be creative, give extraordinary brand stories through high value touchpoints, which can be shaped through our extensive product portfolio to help customers thrive.” www.konicaminolta.co.uk technologylive.co.uk The essential show for IT and mobile resellers and providers Business Design Centre · London · 13 September 2022 22 In partnership with BlackBerry expands partner programme BlackBerry is expanding its partner programme to help counteract the international escalation of cyber threats. The security software provider is enlisting large and small EMEA-wide strategic partners and regional specialists to help customers focus on preventing breaches before they happen, through AI-based, prevention-first BlackBerry solutions. The company has also committed to significantly increasing the size of its channel team, with the aim of doubling employee headcount in roles such as partner management, customer success and channel enablement to ensure partners have the technical and sales support to compete and win in the crowded EDR/XDR market. www.blackberry.com Google standardises on PaperCut MF PaperCut has announced that Google has standardised on PaperCut MF to underpin its internal print infrastructure. The announcement follows the deprecation of Google Cloud Print, a service that enabled internal and external users to print from any cloud print-aware application, on any device in the network cloud to any printer with native support for connecting to cloud print services. PaperCut MF – which offers powerful print management for printers and multifunction devices – met Google’s requirement for a solution that offers flexible print management across its complex print environment, which caters for approximately 200,000 employees and nearly 3,000 printers across all its offices globally. www.papercut.com Cybersecurity awareness Exclusive Networks has signed a partnership agreement with the ICC ‘Trade for Prosperity’ initiative to become the cybersecurity partner of choice for its new global awareness programme aimed at its 45 million member organisations. As part of the programme, Exclusive Networks will provide specialist cybersecurity expertise and knowledge to CEOs and business leaders of some of the world’s fastest growing companies, helping to guide and educate business heads as to what they need to know, what they need to do and who can provide the products and services to help them safeguard their businesses against growing cyber threats as they navigate the uncharted waters ahead and return to sustainable growth and profitability. www.exclusive-networks.com Phil Jones
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