01732 759725 16 BULLETIN : PEOPLE Ignition expands EMEA operations Ignition Technology, which acts as the springboard for early-stage disruptive cyber vendors looking for accelerated market entry and channel momentum, has announced a significant expansion of its operations across EMEA. Following its acquisition by Exclusive Networks in July 2021, the firm is building on its operations in the UK&I and in the Nordics and Benelux, with a series of strategic new hires. Rodolphe Moreno has been appointed as Country Manager for France to establish Ignition’s first foothold in Southern Europe. Moreno brings a wealth of knowledge with over 25 years’ experience in security and networking where he held senior management roles at both vendors and channel companies. Phil Starr takes up the position of Regional Manager for the Middle East to spearhead Ignition’s growth plans in the region. With over five years’ experience of working at Ignition in the UK in channel management and account director roles, Starr will be able to hit the ground running to rapidly establish Ignition’s presence in the Middle Eastern market. Tony Coleman becomes Ignition’s new Regional Manager for Sub Saharan Africa. A proven leader with strong business development credentials and a successful track record in channel development, Coleman brings over 30 years of knowledge and experience working in senior channel management positions. www.ignition-technology.com Dixon assumes new role at Logixal Matthew Dixon has been appointed Head of Client Experience at Logixal. The new role was announced on the eve of the firm’s tenth anniversary, Dixon has been a member of the Logixal family since its inception in 2012. Commenting on his new role Dixon said: “As the Head of Client Experience, my role is to communicate with our clients to ensure they are continually receiving the quality of service and support they deserve. I am the first point of contact for all our community of clients as well as the Account Manager.” www.logixal.co.uk Apogee adds CPO to executive leadership team Apogee has announced the appointment of its Chief People Officer, Marion Brooks onto the executive leadership team. Brooks will take a strategic HR lead on the executive leadership team, leading the people & culture function to drive the organisational culture by cultivating and championing it to create an environment that fosters integrity, diversity, inclusivity, agility, wellness, and open communication. She brings more than two decades of UK and international HR experience to the role and has previously held senior roles within the retail, engineering, and technology sectors. She said: “I am delighted to be joining the board at Apogee Corporation. As a business we have an exciting journey ahead of us and the people agenda will be a critical part of our success.” Chief Executive Officer Aurelio Maruggi, added: “Marion has made a significant impact since joining Apogee. In her role leading the people & culture team, she has been instrumental in connecting Apogee to its employees, helping us develop and care for our employees and helping those employees with their personal and career development.” www.apogeecorp.com Cirrus appoints first head of customer success Cloud contact centre solutions provider, Cirrus, has appointed Steve Miller as its first Head of Customer Success to strengthen relationships with the company’s growing list of clients. Prior to joining Cirrus, Miller held several consultative roles in organisations such as Vodafone Business and KGT Advisory Services. Over his career, he has focused heavily on client engagement, forming a clear picture of what true customer success looks like. He said: “Customer engagement is a critical part of any business. The primary goal is to form strong relationships and become trusted advisors. And as with any relationship, it’s a two-way street and it is our role to proactively advise them on ways they can improve their processes and formulate coherent road maps for their ongoing development. Cirrus has excelled in forming those all-important trusting relationships with its customers, so now it’s time to take it one step further – and I’m excited to be a part of it.” www.cirrusresponse.com Industry veteran to lead CONTACTCENTER4ALL CONTACTCENTER4ALL has hired Cees de Jong as its new CEO. He succeeds Marcel Reuvers, former CEO and CC4ALL co-founder, who moves on to the main board after overseeing a period of continued expansion and market success for the company. De Jong’s remit is to oversee the next phase of CC4ALL’s major growth as it expands internationally and introduces a range of next-generation solutions. He brings 20 years of successful leadership experience in the telecoms and wider IT market and has held various international management positions at Detron, Vancis and Atos, among others. He was previously a Senior Vice President of leading Dutch telco, KPN. “Strengthening and further expanding CC4ALL’s market position is a wonderful opportunity for me, and I am pleased to be part of such a dynamic and fast-growing company,” he said. “With the latest state-of-the-art software from CC4Teams, which is set to receive a major new release in H1 2022, the company has a strong portfolio for the future.” www.contactcenter4all.com Marion Brooks Cees de Jong Steve Miller
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