Print.IT Reseller - issue 81

We were delighted to (finally) announce the winners of the inaugural PrintIT Awards on February 11. From our perspective, running the inaugural PrintIT Awards in the midst of a pandemic has been interesting to say the least… but like so many of the businesses in this industry, we too had to pivot to keep things moving. So, as COVID-19 meant meeting in person was off the table, we pulled out all the stops, and used every bit of technology in our arsenal to ‘meet’ with the awards’ sponsors and everyone who made the shortlist, prior to the big reveal. We were thrilled to engage comedian, writer and actor Tom Allen to host the awards event and announce the worthy winners. Congratulations to everyone who made the shortlist and to the individuals and companies that earned both a winner and highly commended accolade. The entire team is very much looking forward to shortly announcing details of the 2021 edition – watch this space! And we have everything crossed following the government’s announcement on February 22 that we will be able to hold a glittering awards do and celebrate in person later this year. On a final note, we’d also like to extend our apologies to Ethos Group who made the shortlist in the Dealer of The Year (Turnover in excess of £5m) category. We inadvertently featured an incorrect company logo in the awards brochure, we’ve now corrected this in the digital edition. If you’ve got any news about your business to share, would like to be included on our monthly VOX POP panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with us at: [email protected] Michelle Ryder , Editor PRINT.IT Reseller is published by Kingswood Media Ltd., 10 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] No part of PRINT.IT Reseller can be reproduced without prior written permission of the publisher. © 2021 Kingswood Media Ltd. Design: Sandtiger Media 04 Bulletin What’s new in printers and printing 16 People A round-up of new hires 18 I couldn’t do my job without... Pete Watson picks his favourite work tools 19 Analysis Learning from the master disruptor 22 PrintIT Awards 2020 And the winners are… 30 Interview Delivering service excellence 32 Focus on: What’s New A round-up of recent product launches 37 Apprenticeships Taking the lead on apprenticeships 39 Research Tech challenges 40 VOX POP The future of print 48 View from the Channel Kevin McNally, UK Sales Director, Asolvi 50 60 seconds with... Andy Wilson, Head of Wholesale, CityFibre ISSUE 81 · 2021 Comment Register online To receive your regular FREE printed copy of PrintIT Reseller Magazine simply fill in our online registration form at If you no longer wish to receive PrintIT Reseller magazine please email your details to [email protected] Read PrintIT Reseller online at: Join us : Follow us @PrintITReseller Issue 81 ISSN 2055-3110 (Print) ISSN 2055-3129 (Online) Group Editor: James Goulding 07803 087228 · [email protected] Editor: Michelle Ryder 01732 759725 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Group Sales: Martin Jenner-Hall 07824 552116 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] Advertising Executive: James Trim 01732 759725 · [email protected] COMMENT Certified HDD Erasure Certified WEEE Disposal Consultancy Customer Portal Timed Deliveries & Out of Hours Service Storage Site Survey & Risk Assessments Preparation Installation Relocation Collection Connectivity & Network Installation Tel: 0345 154 0338 [email protected] Fully Insured & SafeContractor Accredited W I N N E R