Print.IT Reseller - issue 73

01732 759725 VOX POP 46 ...continued... specialists, are busier on the phone than ever helping to progress business and keeping Fujitsu and ScanSnap scanners flowing through the channel.” Rod Tonna-Barthet: “Like many of our customers, our channel partners are having to work their way through various challenges. They need to rapidly recover any lost revenues and be able to adapt quickly to new opportunities, and this is something we are here to help with. End- users are now urgently requesting access to the latest UC technologies and secure cloud services to ensure they can remain agile and competitive during this difficult time. Therefore, our partners need to have the right combination of solutions and services ready to meet their specific requirements. “To ensure we can support all our customers within both the public and private sectors, we have developed a range of channel-ready solutions that can be customised and easily integrated into any existing infrastructure. This means our dealer partners will be able to provide everything customers need, no matter the complexity and all ‘under one roof’, so they too can begin their recovery and start reconnecting with their customers to drive new sales. It will take a collaborative effort from all involved, and we are here to make sure the process is as smooth and successful as possible.” Jeremy Spencer: “Throughout these unprecedented times, we have been supporting our channel partners with news and updates from our service and business operations and also with regards to training and development, both from ourselves and our partners. Our close association with the APS has meant that we have been able to offer webinars and online content that have provided guidance, support and development opportunities. We look forward to getting out and seeing them on the other side of lockdown!” James Reed: “Everything we possibly can from – as we have outlined above – trying to make sure we optimise stock levels to meet demand and providing alternative options for finance and credit. As a trusted advisor to the channel, we’re here to help in whatever way we can and in the short-term that means working with our vendor partners to support our customers and doing our best to make sure they can manage their way through the present situation and emerge stronger and ready to evolve and grow.” Stuart Sykes, Managing Director, Sharp Business Systems UK: “At Sharp, we wanted to support everyone involved in our business with resources that continue to develop their knowledge of our products and the technology we use. We’ve relaunched Sharp Academy to our staff, channel and dealer partners – Sharp Academy is a Europe-wide web tool that provides training programmes so that people can learn everything there is to know about our technology products. “We’ve also teamed up with our IT division, Complete I.T. to provide our staff with access to Mi Crow, where they can take bite-sized courses on things like the Microsoft Suite, business skills like leadership and management, and even courses on improving their mental health. “We are also still committed to delivering our service to customers and partners classed as essential businesses. While the majority of Sharp is now working from home, some of my committed colleagues are still out in the field and aiding the national interest by supporting those businesses. We’ve been ensuring mission critical operations such as the temporary hospital NHS Nightingale North West (Manchester Central) and many other sites across the UK have printing equipment.” Anna Muskett: “We switched our annual partner summit to a virtual event in April and have planned a series of webinars designed to keep partners engaged throughout the year. We have a huge focus on partner enablement this year. We are committed to our channel and will continue to provide market development funds, best-in-class partner resource management systems, marketing collateral, training courses and product certifications to enable them to better support their customers. It’s important that our partners are aware of how the Kodak Alaris portfolio can support businesses in these challenging times so we will also be adding more capabilities to enable partners to sell software solutions.” www.synaxon.co.uk www.ecisolutions.com www.fujitsu.com kyoceradocumentsolutions.co.uk www.toshibatec.co.uk www.techdata.com www.visionplc.co.uk www.lexmark.co.uk https://paebusiness.com www.brother.co.uk www.pinnaclegroup.co.uk www.alarisworld.com www.sharp.co.uk Stuart Sykes James Reed As a trusted advisor to the channel, we’re here to help in whatever way we can James Reed