PrintIT Reseller - issue 64

develop a Docushare Flex System, which provides customers with a full document life cycle management system based in the cloud. “Such cloud technology, with its increased storage capabilities, has bought with it an abundance of data. Yet data in the digital world is not valuable in and of itself. The key to unlocking value is by uncovering actionable insights through analytics. Xerox’s managed document service products includes a range of analytical service, which allows Xerox to deliver 100 per cent accurate user and device print usage reports. With our recently launched Rapid Assessment Tool, our partners can present their customers with reports based on captured data, which includes trends, device floor plans and new device recommendations.” Aaron Hopkinson: “Our offering is perfectly set up to help partners capitalise on the demand for integrated print and scan solutions and help their customers reduce their paper use. “The growing sophistication of document capture solutions is central to enabling firms to become ‘paper-lite’. Our scan devices, for example, can process up to 6,000 pages a day directly to email and cloud services, enabling companies to simply integrate documents into workflows and help them boost efficiency. “Increasing digitisation also presents other opportunities through subscription- based service solutions, such as managed print services. By enabling businesses to have greater visibility of their printer usage by implementing a joined-up, multi-site strategy, we’re helping our customers identify opportunities to continually optimise their print infrastructure.” Joe Doyle: “We sensed this shift over a decade ago and have been laying the foundations to support the digital world ever since. We needed to ensure that Kyocera, our partners and our customers can stay ahead of the curve. We’ve invested heavily in our print hardware and software solutions to provide industry-leading levels of efficiency and innovation. Our objective was to help customers get smarter about how PRINT IT RESELLER.UK 45 VOX POP client’s needs. We enable paper to be included within digital workflows and utilise our experience in telecoms, AV and managed IT services to seamlessly connect the workplace.” James Pittick: “We have looked to adapt and evolve, closely monitoring the latest office demands, such as digitisation and the transition to the cloud and we have amended our proposition accordingly. We have examined the needs of the digital customer and updated our offering; consolidating print management, document management and workflow management into a fully managed print service. We also continually seek to evolve and enhance our core office technology, as it becomes a central document workflow hub for the office environment. “Customers are also increasingly looking for improved connectivity. Partners should look to capitalise on this by adding cloud services and SaaS to their solutions. Flexibility is also important, a fast digital environment is a fast moving one, so Canon partners can now access uniFLOW as a subscription offering, giving partners greater flexibility on delivering to their customers. We work closely with our partners’ sales teams, helping to identify emerging opportunities. “In order to best support partners in this market we examined our partner proposition and refreshed it, adjusting the levels of accreditation and support to best align the programme with the current sales environment. This ensures clarity, helping to support partners, and enabling them to meet their customers’ digital demands. Recently we have developed a ‘Canon Partner Hub’. This is a resource that supports partners in learning and development, underpinning Canon’s commitment to training.” Carlo Longhi: “Xerox has transformed the traditional multifunctional device into an intelligent business solution, which seamlessly integrates with today’s digitised workplace. This technology offers automated integration into the existing IT infrastructure of businesses, which may be on-premise or in the cloud. What’s more, Xerox now offers direct business connectivity, such as direct connectivity to Salesforce, Concur and Sharepoint. “To capitalise on the digital market and respond to the growing trend towards global mobile working, Xerox now offers its customers automated document workflow, translation of documents into a choice of 50 different languages, audio digital translation and document redaction. In fact, as security has propelled to the top of the business agenda, the latest range of Xerox devices also includes full secure mobile access to documents, as well as GDPR compliance. “Companies increasingly seek the flexibility and agility needed to compete in the digital age, leading Xerox to continued... Martin Randall Aaron Hopkinson We have examined the needs of the digital customer and updated our offering