PrintIT Reseller - issue 58

01732 759725 46 VOX POP ...continued Derek Jones, Managing Director, Synaxon UK “In 2019, we will undoubtedly see the movement towards managed services and the cloud continue. We launched a new SynMSP membership in the middle of 2018 and that has been extremely well-received – 35 companies have already joined as MSP members and we expect that figure to have more than doubled by the end of March. “As part of that, the growth of managed print will also continue and this could be the year when it really breaks through into the SMB market. Synaxon is already forging close links with key print vendors, such as Epson and we are going to be working with them to bring new managed print opportunities to our MSP members. “We also expect to see strong growth in cloud business – and in particular the Microsoft CSP programme, which we can now make available through our EGIS system at a margin that simply can’t be matched by other suppliers. We’ll be happy to introduce any reseller to that opportunity and to the many others we offer to our members. “It’s also worth mentioning security, because that’s an opportunity that spans all areas of technology and is becoming more important to MSPs, cloud providers and anyone offering print services or devices. Every connection, every device is a potential entry point to the network now and they all need to be safeguarded. We can help members provide great all-round protection to their customers and make exceptionally good margins through our partnership with F-Secure. “Of course, 2019 will also have its challenges – it’s a competitive market and every advantage a reseller can get will help them, and there has never been a better time to be a Synaxon member. If there is one thing you can do to give your business a really great start to 2019, it’s becoming a member of the Synaxon UK community.” www.synaxon.co.uk Jonathan Whitworth, Managing Director, DSales UK “Document management workflow continues to be a major development area for print and reprographics. Consequently Develop has produced a range of document management solutions to meet the needs of customers. An updated version of Develop’s award- winning store+find document capture and archival system will be launched in 2019, providing even more functionality for the target market of SMEs. “Data security is now and will continue to be a key concern for customers. To deal with the threat to device-based company data, Develop offers the industry-leading security service ineo SECURE UK, exclusively from authorised Develop resellers. “The huge growth in mobile working practices is another driver for innovation. Workers want to take advantage of their new mobility to be free from the need to return to a desktop PC for printing or scanning jobs. Instead they want web pages, PDFs or photos to be printed straight from their mobile device to save time and inconvenience. As a result there is a growing need to support mobile and cloud printing via AirPrint (iOS), Mopria (Android), Google Cloud Print, Wi-Fi direct and popular cloud services such as Google Apps, Evernote and Microsoft SharePoint. Develop is including Near Field Communications (NFC) functionality into most of the new Develop ineo MFPs for the office, to allow direct pairing, authentication, touch to print, and touch to scan with a mobile device.” www.dsales.eu Jamie Brothwell, Print General Manager , Exertis “Contractual print agreements are becoming more commonplace within the IT channel. Home users and SMBs are being increasingly targeted to sign up for automatic ink replenishment programs where software measures ink levels and automatically ships a replenishment based on a pre-arranged agreement. “Colour laser and especially multifunction devices with higher print speeds will continue to be more popular at the demise of mono. Shift from single to multifunction will also continue. ASPs likely to fall for colour MFPs which will boost sales. Business Inkjet will continue to grow. We are also seeing good growth in the OA space from Epson with their RIPS proposition. “Companies will look at sustainability factors in their decision-making regarding the choice of laser or inkjet. ”Print management software will continue to be a focus for enterprises looking to reduce their print costs and track usage. Ensuring print security will also continue to be a focus particularly for those organisations that hold sensitive information or to prevent malicious copying of documents by unauthorised personnel. ”Document management will also become crucial as more people focus on cloud storage. “Services beyond MPS will become more important for resellers with pre- configuration and PDIs becoming more popular. Consolidation in the channel is likely to continue for resellers. Category is over populated with vendor brands which may precipitate consolidation. Connectivity of products will become more important for end-users – Wi-Fi / Cloud printing, storage and scanning. www.exertis.co.uk Companies will look at sustainability factors in their decision- making regarding the choice of laser or inkjet Jonathan Whitworth Derek Jones Jamie Brothwell