PrintIT Reseller - issue 58

3 Cameron Smith, a 20-year veteran of the software solutions market has been appointed Head of Sales – ICT & Content Services at Kyocera. In an interview with PrintIT Reseller , Smith said that the OEM’s new Content Services offer is built on a partnership based approach and confirmed that one of his objectives is to ensure that the company supports its channel partners in delivering all of these services (page 16). Canon has launched its first UK-based Canon Business Centre (CBC) in partnership with DMC Canotec. Canon UK’s Director of B2B Indirect Sales James Pittick, says that the launch of the UK’s first CBC continues Canon’s strategic commitment to investing in the channel, following the relaunch of its EMEA channel partner programme earlier this year. Pittick said that the move is a key part of the company’s reinvigorated focus on partners and growing its B2B channel business (page 20). As 2018 draws to a close, PrintIT Reseller asked a panel of solutions and software vendors to reflect on the past year and share their thoughts on what may prevail in 2019 (page 36). And on page 43, the channel predicts the future of print and IT in 2019. This month’s Q&A is with John McPhillips, Managing Director, Digital Office Systems and PITR spent 60 seconds with James Abrahart, CEO, Altodigital. If you’ve got any news about your business to share, would like to be included on our monthly VOX POP panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with us at: [email protected] And finally, as this is our last issue of 2018, we wish you all a very Merry Christmas and a Happy New Year! Michelle Ryder , Editor PRINT.IT Reseller is published by Kingswood Media Ltd., Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] No part of PRINT.IT Reseller can be reproduced without prior written permission of the publisher. © 2018 Kingswood Media Ltd. Design: Sandtiger Media 04 Bulletin What’s new in printers and printing 16 Content Services Kyocera to offer expanded solutions portfolio to channel partners 20 Partnerships Canon launches first UK-based Canon Business Centre (CBC) in partnership with DMC Canotec 22 MPS UTAX’s Shaun Wilkinson on why IT resellers should look to switch to MPS 27 Company Profile Vantage Computing: committed to making service management simpler 33 Focus on: Print A round-up of recent product launches 36 Print Predictions Vendors reflect on 2018 and share their thoughts on what may prevail over the coming year 40 Software iTS celebrates 30 years in business 43 VOX POP What does 2019 hold for the print and IT sectors? 48 View from the Channel John McPhillips, Managing Director, Digital Office Systems 50 60 seconds with... James Abrahart, CEO, Altodigital ISSUE 58 · 2018 print it Comment Register online To receive your regular FREE printed copy of PrintIT Reseller Magazine simply fill in our online registration form at If you no longer wish to receive PrintIT Reseller magazine please email your details to [email protected] Read PrintIT Reseller online at: Join us : Follow us @PrintITReseller Issue 58 ISSN 2055-3110 (Print) ISSN 2055-3129 (Online) Group Editor: James Goulding 07803 087228 · [email protected] Editor: Michelle Ryder 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Publishing Director: Neil Trim 01732 759725 · [email protected] Group Sales Manager: Martin Jenner-Hall 07824 552116 · [email protected] Social Media and Web Editor: John Peters 07711 204011 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] Editorial Assistant: Tayla Clapson 01732 759725 · [email protected] Advertising Executive: James Trim 01732 759725 · [email protected] COMMENT Certified HDD Erasure Certified WEEE Disposal Consultancy Customer Portal Timed Deliveries & Out of Hours Service Storage Site Survey & Risk Assessments Preparation Installation Relocation Collection Connectivity & Network Installation Tel: 01279 453444 [email protected] Fully Insured & SafeContractor Accredited