Print.IT Reseller - issue 55

01732 759725 46 VOX POP Simon Hollister: “As the market continues to rapidly evolve, it gets harder for organisations to identify the most appropriate technologies that will help them run smarter and more effectively. It can also be a challenge to find a ‘trusted advisor’ to provide the expertise and guidance to navigate through the ever changing technology maze. “Hollis Technology is winning significant levels of business by demonstrating its ability to listen, understand and advise organisations on the technologies and services that will make a real difference to the bottom line. Products are commoditised whereas trust and the provision of independent advice are not.” Scott Walker: “Of course Brexit is going to be in the top three. It’s still somewhat a mystery without clear enough guidance from government officials. This will impact heavily in the recruitment sector due to making the UK extremely unattractive for foreign workers. “Payment Technologies. I’ve read quite a bit recently around payment technologies and their need to constantly adapt to meet consumer needs. Online customers and those on the high street are demanding faster service. Online, it’s about decreasing the amount of time checking out instead of having to input card details time and time again. With new technologies such as Idebit and Amazon Pay etc. it makes life a lot easier. It’s heading towards there being no need to carry plastic anymore! “Finally, the interest rate rise. Whilst the last increase was small, there are further increases in the not too distant future. Businesses will need to consider this when taking out any further finance/ borrowing. “From our point of view, we can certainly help clients in reducing spend on areas such as managed print, IT hardware/software solutions, and even things like workwear, branded goods, furniture etc. We’ll always aim to reduce spend without sacrificing on service. Beyond that, if we speak to a customer who identifies ‘pain points’, we’ll work together to find a solution that resolves the issue. Until I talk to them, I won’t know what problems they’re suffering with.” “The real thing I love about ABC today is the fact we can literally talk about any kind of service or technology. I really feel we’re hugely ahead of the curve right now and on the verge of major transformation.” Clive Hamilton: “Definitely MPS/MDS which is continually gaining traction in the marketplace. The workflow and digitalisation conversation is opening up further conversations, allowing us to gain traction with the new offerings available. DaaS is also another fantastic conversation to be having and is gaining more momentum within our client base. We also strongly believe the new way of working with access to data, mobility and free movement that is offered in business to gain more business in the marketplace is most definitely evolving at an increasing rate.” David Smith: “There has been a real swell of interest in the new Xerox Iridesse as it provides great opportunities for production customers. Therefore, we’re excited to be showing it at The Print Show in September. In fact, its presence on Xeretec’s stand at the show will be a UK first, exclusive to Xeretec. “DaaS is also showing much promise, as it provides a new way of working – and a new way of thinking – for IT managers. It is reinventing how businesses source IT devices, enabling them to offer the latest technology and meet the demands of the Millennials and ‘Generation Z’ entering the workforce. It also reduces service costs and drives the modernisation of IT to bring it up to date, in today’s cloud-computing defined business world. “Meanwhile, with respect to Vision, we are seeing increasing engagement opportunities from prospective customers looking to get more value from their managed print service.” Mark Smyth: “Businesses today need to be highly efficient to survive especially as we go through Brexit and continue to see major changes in the way businesses trade, for example retail and specific sectors that are continuously transitioning to an online trading model. That means businesses must have the lowest operational cost base that helps deliver the very best operating margins. “That’s where we can help with automation and digitisation and our comprehensive portfolio of solutions from some of the world’s leading ISVs and their solutions is the key, from capture, workflow and process improvement that helps automate and or remove some of the costly processes and drive efficiency.” David Lees: “Climate change, pollution and environmental damage are current major talking points in offices today. A managed print solution helps offices to develop better printing practices and will dramatically reduce their carbon footprint, minimise wastage, save paper and energy usage. To top this off we can also help reduce toner waste with an effective recycling program available for all customers.” Nick Rose: “In a fast moving world, businesses can find themselves facing new challenges by the week. GDPR has been a big challenge for all businesses, but also an opportunity to streamline many processes. “Electronic Document Management software enables a customer to securely scan, archive and retrieve their data A managed print solution helps offices to develop better printing practices and will dramatically reduce their carbon footprint, minimise wastage, save paper and energy usage ...continued PrintIT Reseller: What in your opinion are the key challenges facing businesses at the moment and how can you help? Simon Hollister David Smith