Print.IT Reseller - issue 54

01732 759725 40 VOX POP ...continued Michael Burke: “Our consultancy services are currently in great demand. They are delivered by our experienced consultants, who are recognised for their ability to help organisations undertaking acquisitions and mergers to integrate and consolidate multiple service and business management systems. These services are also used to optimise existing installations to take best advantage of new market challenges and business streams. This is achieved by taking advantage of the extensive configurability offered by our industry leading software platforms and the introduction of best practice processes. “Our new dashboards are also proving to be a hit with channel partners wanting to improve individual, team and organisational performance whilst enhancing decision-making across the business. They also eliminate the time consuming, labour intensive processes traditionally required to provide end-user customers with higher levels of insight regarding the performance of all installed print devices.” Nirav Patel: “Demand for our solutions and the problems they solve often runs in parallel with the challenges enterprises face. So while the ghost of GDPR hasn’t left us yet, we’re seeing ongoing interest from the channel in intelligent print solutions that reduce costs, dramatically increase security and deliver the type of granular detail that can really help organisations to get their print back under control. “With pull print, redaction, authentication, document audit capabilities and more, Nuance has considerable heritage in successfully delivering against these market requirements. Furthermore, our close relationships with all of the major MFP manufacturers ensures that we deliver not just a tangible business benefit to our customers, but a seamless user experience, too.” Phil Madders: “The PAE Business Intelligence (PAEBi) toolset. Firstly, it is easy to get on the first rung of the data analytics ladder with our out of the box offering. Then once on the ladder, the scope of the opportunity becomes clear – not only for improving your business processes but for expanding the service to your customers. “We have officially received our first enquiry to sell the expertise and solution to an end-user who was impressed by the dealers’ demonstration of information relating to their account. This for me completes the circle – a solution designed to improve a dealers’ business process – generating recurring revenue and profit for the dealer.” Nick Parkes: “Our automated scan workflows are gaining a lot of traction because they help customers with their digital transformation initiatives and because of their ability to improve productivity and streamline efficiencies. “Our mobile print capabilities are also receiving a lot of traction. This has become particularly prevalent over the past few years as more companies adopt bring your own device policies and therefore require the capability to support a mobile workforce. Additionally, our overall architecture enables customers to decrease the number of servers which reduces costs and increases the reliability of their print services. “We’re also seeing more interest in subscription-based pricing models which we offer for both our software and support services.” Carlo Longhi: “The Iridesse has sparked lots of interest in the market across our customers and partners so we expect this to continue to gain traction throughout 2018 and beyond. We’re also seeing good traction with our ConnectKey products and apps which, together with our managed document services, are supporting customers in the transition from paper processes to digital workflows. “This can have a huge impact on the business by reducing processing costs by up to 90 per cent, speed up turnaround times and enable offices to reclaim their space by eliminating legacy file storage costs. Thirdly, we are very proud of our hugely successful managed print services programme which is consistently recognised as market leading by industry analysts such as Quocirca. We know that companies are increasingly turning to partners to improve their document publishing services, and Xerox will ensure they can produce their documents quickly whilst maintaining high quality, consistency and driving cost efficiencies.” Shaun Wilkinson: “We are seeing strong purchasing trends within our solutions portfolio; an indication that UTAX partners are continuing to find success with the delivery of real world solutions. UTAX Data Security Kits, print release solutions and our document management The Iridesse has sparked lots of interest in the market across our customers and partners so we expect this to continue to gain traction throughout 2018 and beyond PrintIT Reseller: Which of the products/services you offer are gaining most traction with your channel partners and why? Phil Madders Nick Parkes