Print IT Reseller - issue 52

PRINT IT RESELLER.UK 47 PRINTERS we dig deeper to ascertain if the extra space is needed to accommodate people or to store paper – the truth is often, they don’t know.” Optimise space TDO helps its customers optimise their space in many cases, they don’t have to move and when they do, they can be assured that the space they source is what they need. “We look at how they could perform business better, we analyse paperwork – what needs to be shredded and what needs to be batch scanned and then advise on how they can digitise paper on an ongoing basis to prevent future build-up,” Kirby said. A reseller of Alaris scanners, TDO also works with a company in Scotland who offer a back scanning service for clients. “They simply take all the paper away, digitise it and then securely shred all hard copy documents.” TDO also utilises a Ricoh solution which analyses and understands how people work and how space and resources are used and offers clients a complete solution designed to turn valuable office areas into efficiently managed environments that actively boost productivity. Ricoh’s Meeting Room Services can help transform the way businesses use meeting spaces. To help improve room usage efficiency, monitoring software assesses how the spaces are being used and there’s also ID card technology available to manage access to rooms. For organisational efficiency, TDO can also provide software that lets users easily book meeting rooms from their calendar system, distribute invitations and book conference lines, parking and lunch for visitors. As an example of how the company enables customers to optimise their space, Kirby said that TDO helped one school create room to support its goal to move from standalone machines to a central print room model. “The biggest stumbling block was a lack of space. Our analysis revealed a whopping 10,000 sq. ft. was taken up storing paperwork dating back to 1926. We digitised that to create more classroom capacity as well as space to build a dedicated print room on the ground floor.” He continued: “The other issue for the school was how to staff the new print room. We resolved that too, our partner Ricoh supplied a print room manager for the first three months. This ensured not only the efficient running of the service, but also that any potential teething problems were resolved and that the TDO helps its customers optimise their space in many cases, they don’t have to move and when they do, they can be assured that the space they source is what they need facility was managed properly. We helped select the candidate and visited on-site to ensure that staff and students enjoyed continuity of service for the first term.” A lifestyle company TDO has an annual turnover circa £1m. “We haven’t grown exponentially, because that wasn’t our primary goal. I wanted to look after my major account clients. We made a conscious decision not to build a big dealership, make lots of money then sell off the business,” Kirby explained, adding: “It’s a lifestyle company, a friendly family-style business with six people. We don’t need engineers, we’ve got 1,500 Ricoh engineers and that’s enabled us to keep our overheads in terms of salaries, parts, inventory, transport etc. under control. We do what we best and that’s to look after our accounts and customers,” he said in conclusion. www.thedigitaloffice.co.uk