Print IT Reseller - issue 138

It’s been a busy start to the year, planning and preparing to launch the 2026 PrintIT Awards in May. We’ve introduced a few changes this year, included four new categories and updated some of the entry criteria. There are 24 award categories that you can enter this year – so there’s definitely something for everyone. We’ve also included five voting categories. Check out page 22 for a first look at the complete 2026 awards line-up. Entries to the 2026 PrintIT Awards will officially open on Tuesday May 5 and they will close promptly at 5pm on Friday July 17. AI is driving change across the print and IT channel, enabling smarter workflows, predictive maintenance, data-driven intelligence, and more. Following on from last month’s VOX POP feature, leading industry players share further views on how AI is being applied today and where it’s headed next – page 40. Also in this issue, Caroline Green, Operations & Human Resources Manager at Commerce Business Systems, picks the work tools she uses every day and couldn’t do her job without (page 18). This month’s Q&A is with Richard Harris, Managing Director, Oyster, and PITR spent 60 seconds with John Caspell, Channel Partner Manager UK&I, iTS. If you’ve got any news about your business to share, would like to be included on our monthly VOX POP panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with me at: [email protected] Michelle Ryder, Editor 04 Bulletin Where do you take yours? 06 Bulletin News from the channel 14 People A round-up of new hires 18 I couldn’t do my job without... Caroline Green picks her favourite work tools 20 My life in print Pete Westwood shares details of his life in print 22 PrintIT Awards A first look at the 2026 awards line-up 26 One-to-one Greig Millar, CRO, Brother UK 30 Interview Sharp UK CEO Stuart Sykes and Chief Strategy & Marketing Officer Trevor Budd 32 Cover Story FUTERA’s expanding role in the channel 34 Q&A Stu Brookes, EMEA Regional Lead & Head of Sales and Channel, PaperCut 39 Dealer profile Digitec marks ten years in business 40 VOX POP Industry leaders on AI – part two 46 Industry insight Neil Macdonald, UK & Ireland Channel Director, HP Inc. 48 View from the channel Richard Harris, Managing Director, Oyster 50 60 seconds with… John Caspell, Channel Partner Manager UK&I, iTS COMMENT Editor’s Comment Register online To receive your regular FREE printed copy of PrintIT Reseller Magazine simply fill in our online registration form at www.printitreseller.uk/register Read PrintIT Reseller online at: www.printitreseller.uk Join us : Follow us @print-it-reseller-magazine PRINT IT RESELLER MAGAZINE IN PRINT & ONLINE SINCE 2011 PrintIT Reseller is published by Kingswood Media Ltd., 7 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.printitreseller.uk No part of PrintIT Reseller can be reproduced without prior written permission of the publisher. ©2025 Kingswood Media Ltd. 2026 ISSUE 138 printitreseller.uk If you no longer wish to receive PrintIT Reseller magazine please email your details to [email protected] Group Editor: James Goulding 07803 087228 · [email protected] Editor: Michelle Ryder 01732 759725 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Account Manager: Jeff Root 07976 950285 · [email protected] Designer: Brian Cloke 07484 288189 · [email protected] Issue 138 ISSN 2055-3110 (Print) ISSN 2055-3129 (Online) PRINTITRESELLER.UK 3

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