PRINTITRESELLER.UK 25 scale their printing and workflow capabilities efficiently, while maintaining strong data security, optimising energy use for sustainability, and leveraging seamless connectivity across devices and cloud services. Equipping partners with the tools they need The expansion of the Synappx ecosystem reinforces Sharp’s goal to become a fully integrated digital solutions partner while giving dealers new recurring revenue opportunities for scans and document services. The company’s investment in SharpOne, Sharp Academy and PartnerShop represents one of the most comprehensive dealer support programmes in the industry. Combined with a strengthened product portfolio and an expanding digital solutions ecosystem, Sharp is equipping partners with the tools they need to thrive in a rapidly evolving market. More news from Inspire Expo to follow in the next issue of PrintIT Reseller. www.sharp.eu a single, streamlined platform where partners can order parts, consumables and products from across Sharp’s portfolio in one place. Baskets can be mixed to speed up checkout and simplify day to day transactions. Partners also have full control over their account settings, with the ability to add or remove users and adjust roles and permissions as their organisation evolves. A dedicated My Orders page offers real time visibility of all past and current orders, with access to invoices, order confirmations and available tracking information. To further improve efficiency, dealers can upload CSV templates or quickly add entire product families to their basket within seconds. All product information displayed in the web shop is live, ensuring partners always see up to date availability and pricing aligned to their agreed price lists. AI-driven innovation Beyond hardware and partner platforms, Sharp used Inspire Expo to preview significant updates to its Synappx solutions ecosystem. New solution highlights include enhancements to Synappx Cloud Print. V1.7 features embedded scanning and seamless connectivity to all major cloud storage services, expanded IdP support and improved print and scanning workflows. The company also previewed Synappx Cloud Capture, its first software solution built entirely around AI and designed to automate document capture and processing, and Synappx Manage, its next-generation cloud-based remote monitoring and management platform, Inspire attendees saw Sharp MFPs live and fully connected to Synappx Manage, demonstrating real-time monitoring, management and secure operation across the portfolio. This unified approach simplifies IT administration, reduces operational costs, and ensures organisations can for partners to find the information they need, collaborate with Sharp teams, and ultimately do business with us more efficiently.” Built for continuous improvement SharpOne has been designed with the dealer channel firmly in mind. Partners can now submit pricing requests directly through the platform, access consistent, up to date product information, collaborate more easily with Sharp teams across regions, use co-branding tools to create professional, customised materials and navigate a streamlined, modern interface that reduces administrative friction. The platform also integrates with Sharp Academy and PartnerShop, with single sign-on (SSO) via Microsoft Azure coming soon. Sharp has already mapped out the next phase of enhancements, including an AI-powered chatbot for instant support, deeper integration with Sharp Academy, expanded news and events sections tailored by business unit and Sharp branded widgets that surface key information directly from the platform. The roadmap also includes future support for additional product categories, including displays. Sharp Academy Training and enablement were another major focus at Inspire Expo. Sharp Academy, the company’s digital learning gateway, has been expanded to support deeper product knowledge and more effective sales engagement. Partners can access interactive learning modules, use the integrated configuration tool to build MFP setups, export configurations as PDFs for customer proposals, refresh product knowledge on the go via the configurator app, download supporting assets and earn certifications by completing modules and exams. A more efficient way to do business Sharp also showcased PartnerShop, EVENTS
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