PRINTITRESELLER.UK 43 especially as businesses move increasingly to paperless environments. Our role is to educate customers on why investing in document capture and workflow automation matters. Scanning is the critical first step in creating a reliable digital archive, and ensuring those documents are accurately routed, secured, and retrievable. With our experience in print and document management, we are well‑placed to deliver this as-a-service and provide customers with peace of mind while creating a clear value-add for our dealers. In a world where information needs to be instantly accessible, the quality and reliability of scanning is as important as print ever was. Cameron Mitchell, Head of Indirect Sales, Konica Minolta Business Solutions (UK): Yes, absolutely. With scan volumes rising, there’s a clear opportunity for partners to move scanning beyond being a free add-on and start positioning it as a value generating service. Scanners still have moving parts and need servicing so all businesses should be incorporating relevant costs if they are not already to start with. Customers are increasingly looking for smarter ways to capture, route, and retrieve information securely. This creates space to package document capture and workflow automation as-a-service, turning one off scan requirements into recurring revenue streams. We’re supporting this by providing partners with solutions that combine capture, workflow, and security, so they can build tailored solutions without heavy investment. The key is helping customers see scanning not just as digitisation, but as the gateway to productivity, compliance, and better data utilisation, opening the door for partners to extend relationships well beyond print. Kerry Rush, Product Marketing Manager, Sharp UK: Scanning has transcended its traditional role as a mere utility and has become a crucial gateway to digital transformation. We’re seeing increases in the adoption of our document capture and workflow automation solutions and services. These solutions are enhancing our offerings to both new and existing clients, empowering them to streamline their operations and boost efficiency. This transition to a more automated and digitised environment is essential for businesses aiming to thrive in the digital age. By leveraging these advanced technologies, businesses can reduce manual processes, minimise errors, and improve overall productivity. The growing demand for these services underscores their importance in driving organisational success and staying competitive in an ever-evolving market. Daniel Gilbert, Managing Director, Key Digital: The best advice we can offer our clients is how to scan correctly - by that I mean compliantly in most cases. This varies from industry to industry, department to department. Retention policies and legal compliances mean that documents need to be scanned so that the digital version remains as a facsimile of the original – if the intention is to get rid of the original paper documents. Scanning is easy, using the scanned images or storing them in a way that they can be accessed when required is the part that often gets thought about last. We work with our customers to understand what ERP system they are using and how they want the documents delivering so that they can be stored in the correct place, filed in a way that they can be accessed, and set for deletion in line with organisational compliance policy. Taking a paper haystack and delivering back a digital haystack isn’t much use either. So, our teams are trained to advise clients how best to achieve their digitisation goals using their existing hardware and additional software services. This means we are adding genuine value when advising clients in this way through a tailored approach to provide indexed, searchable, digital documents with appropriate and standardised naming conventions into a managed file structure. Our team brings both sector knowledge and a hands-on approach. And because it’s delivered as‑a-service, there’s no heavy upfront investment. VOX POP Shaun Wilkinson Cameron Mitchell Kerry Rush continued...
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