01732 759725 32 COVER STORY Notably, CO3 Nucleus has been designed specifically to show the true profitability of every revenue-generating element in a dealer’s business. It enables customers to track margin by customer, contract, and device; see real-time service profitability - factoring in callout times, parts used, SLAs met; ensure accurate billing, based on real meter reads; and easily surface loss-making contracts enabling renegotiations or restructures. “That full-stack capability makes Nucleus not just a replacement, but an operational upgrade. This isn’t just “Ask any decision-maker running a managed print services business what keeps them up at night, and you’ll hear variations of the same thing: I think we’re profitable... but I can’t say for sure – by customer, by contract, by device, or by technician. “The fact is that many MPS providers still operate in the dark when it comes to real profitability insight. This is largely due to the structure of traditional systems - separate tools for ERP and invoicing, fleet management, service call tracking, supply fulfilment, and CRM. Even where data exists, it’s scattered across platforms that don’t speak to each other,” he said. CO3 Technologies’ flagship CO3 Nucleus Service was purpose-built to eliminate those frustrations – by centralising systems, delivering pinpoint financial insights, simplifying support, and boosting customer satisfaction. An integrated ecosystem Engelbrecht points out that CO3 Nucleus Service isn’t an ERP with add-ons; it’s an integrated (built for purpose) ecosystem covering customer onboarding, service dispatch, meter-accurate billing and profit reports. “Managing multiple software systems such as fleet and device management platforms, accounting systems, CRM, field service tools and stock management portals, all with separate logins, support lines and data exports is costly and inefficient,” he explained. “Each adds licence costs, training requirements, and technical complexity. Migrating to CO3 Nucleus means one licence, one vendor, one support contact, and one integrated data ecosystem. That consolidation alone has slashed vendor-related friction by up to 70% for our customers.” CO3 Technologies is a mature enterprise backed by seasoned executives with decades of experience in finance, print distribution, and enterprise software. The company has a strong footprint in Africa and the Middle East and is now looking to expand its reach into the UK and Europe. “When we founded the business, our goal was simple – to transform complexity into clarity, because simplicity drives outcomes,” Marius Engelbrecht explained. Engelbrecht says that service-based providers in all sectors face similar critical pain points such as inconsistent profitability, fragmented vendor ecosystems, inaccurate reporting, and operational complexity. CO3 Technologies’ Managing Director, Marius Engelbrecht explains how the company’s CO3 Nucleus Service platform enables MPS providers to transform business complexity into streamlined efficiency CO3 Technologies ensures profitable, transparent, stress-free MPS Marius Engelbrecht CO3 Nucleus integrates: CRM workflows (via Nucleus CRM module) Service and field job tracking (via Nucleus Service Mobile module) Fleet/device management with meter support Procurement, stock, and serial‑tracking Contract and invoice management accounting interfaces or built-in accounting
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