Print IT Reseller - issue 132

PRINTITRESELLER.UK 45 alongside Google Workspace and Microsoft Entra ID. We’ve been careful to ensure that the setup page closely mirrors the configuration fields within the user’s Okta admin interface for faster integration. We recently extended our improved user onboarding flow to Chromebook users, who now benefit from the same streamlined, intuitive onboarding process as everyone else. This easier setup means fewer helpdesk support tickets for busy sys admins. For added BYOD print flexibility, we have multifunction and single function printer app support for all print brands, and we recently announced app support for both Epson and Ricoh devices, as well. George Davies: We see print management as more than just controlling devices, it’s about delivering secure, intelligent and future-ready infrastructure that supports the way people work today. Beyond the basics, our solutions offer a robust suite of capabilities that address the growing demands around security, compliance, and visibility. For example, our Synappx Cloud Print platform is built on Microsoft Azure and incorporates advanced security features like encryption, zero trust architecture, and agentless communications. This ensures that print jobs remain on the local network, with only metadata sent to the cloud. Data is protected in transit and never leaves the secure network perimeter. Our recent pan-European research of 11,000 office employees underscores the urgency of these features. The study revealed that only 15% of office workers have received training on printer security, and nearly 40% of businesses lack specific IT security measures for printers. This highlights the need for built-in protections like secure print release, role-based access controls, and automatic firmware updates, capabilities that are standard across Sharp’s latest MFPs and cloud platforms. www.lexmark.co.uk www.ezeep.com www.toshibatec.co.uk www.xerox.co.uk www.tungstenautomation.com www.canon.co.uk www.ricoh.co.uk www.papercut.com www.sharp.co.uk Box.net, and Dropbox. To add more value to digital documents, PaperCut MF users can activate optical character recognition (OCR) and image processing to make documents more useful by making them text searchable and editable. It’s been optimised to work on all devices too, so users enjoy a consistent, modern and easy-to-use scanning interface, regardless of MFD brand and model. PaperCut’s Print Quotas enable users to assign, track, and enforce printing allowances directly within the admin console for both PaperCut Hive and PaperCut Pocket. With Print Quotas, sys admins can assign financial allowances to users and easily top up or adjust balances manually when needed. They can schedule automatic balance resets across the user base and define specific costs for different print attributes (like colour, page size, duplex) for accurate tracking. User balances and activity can be viewed in real-time, and the system can automatically restrict printing if a user doesn’t have enough balance for the job. For those who manage print environments for different departments, client sites – or even managed service providers – keeping track of multiple different email addresses just to manage printing can be challenging. To address this, PaperCut’s multiorganisation login enables the use of a single, primary email address to access all of the PaperCut Hive or PaperCut Pocket instances. For those who use Okta for identity management, PaperCut has simplified configuring it by adding it directly into the authentication setup wizard across systems, even non-Canon devices, ensure information is stored and processed securely. Denis Slavin: Organisations are increasingly seeking cloud-based solutions that deliver more than just print output management. Ricoh’s offerings provide a centralised management interface; essentially a single pane of glass that allows administrators to manage device settings, standardise user interfaces, control installed applications, and enforce firmware consistency across fleets. Of course, security remains a core priority. Advanced auditing and monitoring capabilities enable organisations to track usage patterns and flag potential risks, for instance, monitoring output from employees exiting the business to prevent the loss of sensitive data. These features are becoming fundamental to modern print infrastructure, particularly in regulated or security-conscious sectors. Stuart Brookes: PaperCut MF offers support for mobile and BYOD printing, automated print queues and convenient print release. It supports sustainable printing through features like Forest Positive printing, facilitating zero uncollected print jobs and actionable reports to spot opportunities to further reduce waste. To simplify the process of scanning and digitising documents, to boost productivity PaperCut MF offers one-touch scan to home folders, email, or cloud storage accounts like Google Drive, OneDrive, Sharepoint, VOX POP Denis Slavin Stuart Brookes

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