PRINTITRESELLER.UK 29 to someone about taking on professional services support at the moment. The business is also investing in marketing and has recently appointed Mihaela Popescu as Marketing Manager to spearhead activity spanning social and digital channels. Broad customer base With a background in corporate sales, RivettCarnac is well-positioned to capitalise on opportunities in this sector. “The corporate space is a sweet spot for me, but our customer base is broad and deep, ranging from schools, churches, charities, doctors’ surgeries, through to manufacturing companies, lawyers, builders – you name it, we’ll supply it. “Although we are based in the south, we offer nationwide coverage, we have our own service engineers and that means we can also serve customers nationwide,” he added. Recent customer wins include GAIL’s Bakery. He explained: “We support over 100 printers for them and they are opening another 50 stores this year, that’s a great account to have. What’s more our contact has moved to another company and he’s asked us to take over the legacy fleet there and support 110 stores, which is great.” In conclusion, Rivett-Carnac says the focus is firmly on growth. “We’ve got off to a fantastic start and I want to keep the momentum going, our growth to date has been all organic and we definitely want to continue with that, but we now have funding in place and are in early discussions about acquisitions which will really help accelerate the growth trajectory.” www.mps-uk.co.uk our eleven-strong team are primarily based,” he added. Multi-vendor offering Managed Print Solutions is a true independent reseller, the company has partnered with Develop, Konica Minolta, Lexmark and Sharp, and is currently in the process of onboarding Ricoh as a new OEM partner. “We tend to lead with the Develop range, DSales are really good to work with and that’s a big advantage. But we have just become a Lexmark BSD partner. I really like the Lexmark story and I’m really excited about introducing their offering to our customers and prospects,” Rivett-Carnac said. He continued: “I’ve just bought a load of Lexmark MFPs, I really like the new 9-Series products, there’s Wi-Fi as standard, Teams, Dropbox and SharePoint connectors, document scanner etc. You don’t get all of those features included as standard on other products. “In fact, I had a client in the office last week, he’s not happy with the image quality and how he has to mess around with the print driver on his current device. He linked up his Mac to Wi- Fi and printed to the Lexmark device here and he said right there and then, that’s what I want, I’ll take it. It was as simple as that.” Expanding the team In addition to providing managed print services, the company also provides phone systems and franking machines. The expanded offer beyond MPS is to protect against declining print volumes. “It’s important that we bolster our offering. We also provide professional services, which we outsource to a third‑party provider, and we offer IT support – we’re looking to bring both of those in-house,” he explained. On the topic of expanding the team, Rivett-Carnac said that he is actively recruiting an IT specialist and speaking John Rivett-Carnac has over 20 years’ experience in the print sector. Most recently he was Corporate Sales Director at Aurora, after seven years working there, he left to set up Managed Print Solutions. “I originally planned to set up the business in 2018,” he explained. “I had created all of the branding, the logo, and bought the website, and then my wife became pregnant with our first child, so I put my plans on hold. Then we had the pandemic, we built a house and had a second baby during that time.” Not surprising with so much going on in his personal life, it wasn’t until December 2022 that Rivett-Carnac was in a position to press go on the new business. “We have had a great first two years,” he said, adding: “We have enjoyed steady growth and at year end we recorded a turnover of £1m.” The company has a presence in London ECI, and in January this year, moved into a new office in High Wycombe, enabling it to better serve businesses in Buckinghamshire, Oxfordshire and the surrounding regions. “It’s important for us to have a London base, and it’s in the heart of the city so an ideal location, but head office is in High Wycombe and that’s where Michelle Ryder spoke to John Rivett-Carnac, Managing Director at Managed Print Solutions, to discuss the company’s investment in marketing, expanding the team, and potential acquisitions, to support its growth plans Managed Print Solutions geared for growth DEALER PROFILE John Rivett-Carnac
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