01732 759725 BULLETIN 10 BIXOLON relaunches partner programme BIXOLON has reinvigorated and relaunched its Unite Partner Programme (UPP). The UPP will provide current and potential partners from across Europe – predominantly the VAR and the software integrator community – with valueadded benefits that enable it to promote and sell BIXOLON’s technology. The programme has been updated to make it more attractive to new partners to be able to unlock new revenue streams from the sale of advanced receipt, label and mobile printers, while maintaining its appeal to existing partners. Managing Director Jay Kim, said: “The opportunity for new and existing partners to profit from selling advanced printing technologies today is vast. This includes offering point-of-sale receipt, label, Auto-ID and mobile printers from a wide range of environments. The size and potential of the AIDC printing market continues to grow across the whole of Europe. What is more, millions of BIXOLON printers are already proven and in use today in retail, hospitality, healthcare, banking, ticketing, post/parcel, warehousing and other transaction-intensive industries.” Key benefits of the updated programme include personalised support, leads, price concessions and priority technical assistance. www.BixolonEU.com/unite The Connect advantage Computer tech firm Gbics has launched its own direct channel partner program called Gbics Connect. GBICS Connect is a direct partner model for IT resellers and service providers where all the required distribution services are fulfilled inhouse by the Cirencester-based company. Gbics also handles all deal registration, pre-sales support and logistics services in-house, whilst also providing partners with product release dates, technical support and tailored product catalogues. www.gbics.com/ Tech hub ANS has opened a new tech hub in the heart of Manchester. The new campus which was opened by peace activist Prof. Erinma Bell, will serve as a dynamic space where employees, customers, local businesses and communities can collaborate, learn and innovate. The multi-million-pound investment is designed to empower local talent and contribute to the growth of the northwest tech ecosystem by providing a dynamic, accessible hub and a joint-venture educational programme. www.ans.co.uk Barcode Warehouse opens innovation centre The Barcode Warehouse has opened its new cutting-edge immersive Innovation and Customer Experience (ICE) Centre in Newark, Nottinghamshire. The unveiling event brought a number of tech brands to Newark including, Samsung, Epson, Zebra and Honeywell, and also entailed tours of the technology innovation suite, seminars and keynote talks delivered by brands such as Android. The ICE Centre provides visitors and businesses with the opportunity to see a range of technology solutions and applications first-hand, specific to a range of sectors including manufacturing, healthcare, and warehousing and logistics. The purpose-built 25,000-square foot facility includes interactive meeting and training rooms, demonstration areas, a café, an auditorium and break-out spaces. www.thebarcodewarehouse.co.uk GoTo implements AI to improve CX GoTo has rolled out AI Chat Analysis, an AIpowered sentiment analysis and chat summary function within GoTo Connect’s Contact Centre. This new optional feature will expand the level of data-driven insight available to customer service supervisors and analysts, resulting in a better understanding of customer interactions. Head of Product Damon Covey said: “In a year when innovation and AI seem to go hand in hand, businesses continue to navigate how they, too, can take full advantage of the increased efficiencies AI can provide. Within the broad area of AI, Large Language Models (LLMs) like OpenAI’s ChatGPT have played an outsized role in changing the game for businesses across almost any industry, offering up time-saving solutions and more advanced comprehension than ever seen before. These AI-powered advancements will not only save customer service personnel time, but also will provide insights to improve the customer experience.” www.goto.com Customised programme Multi-cloud data management specialist, Veritas Technologies has introduced the Veritas Managed Service Provider Programme, a specially designed initiative within Veritas Partner Force. The purpose-built programme offers MSPs a set of incentives, a wide range of training and enablement, and flexible pricing models to expand their offerings and capitalise on the growing demand for data protection and cloud-native cyber resilience solutions. To accelerate profitability for MSPs, the programme allows Veritas-powered backup-as-aservice, analytics-as-a-service and data recovery-as-a-service offerings to be rapidly engineered. MSPs can take advantage of subscription and consumption-based pricing options, in addition to commitment-based commercial models. Qualifying Elite partners will also be eligible for joint go-to-market initiatives and product roadmap engagements, solutions development workshops and incentives. Underscoring its own commitment, Veritas has further invested in this segment by creating a dedicated global team and carving out specific demand development funding for MSPs. www.veritas.com 20 23 Royal Lancaster · December 5 printitawards.co.uk Business insights day Over 20 young students from Garth Hill College had the opportunity to explore the possibilities of a career in the technology industry, thanks to Business Insights Day TD SYNNEX held at its Business Solutions Centre (BSC) in Bracknell. The event was organised in partnership with local non-profit organisation, Learning to Work. www.TDSYNNEX.com Prof. Erinma Bell
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