PRINTITRESELLER.UK 45 VOX POP navigate their digital journey and embrace the limitless possibilities of a fully digital future. Richard Stewart: A key component to maintaining an agile and resilient digital workplace is ensuring employees have access to everything they need to perform their roles remotely. However, IT teams are still facing issues when digitising all their past paper documentation, with 41 per cent agreeing their company has found it difficult to deal with storing and archiving paper documents securely in this new environment. As a result, 37 per cent are having to visit the office to print, pick up or sign documents in person. Yet this shouldn’t be the case as today, employee satisfaction, productivity and skills retention, is often linked to their ability to access optimised workspace services, where users are able to seamlessly merge their physical and digital workflows. While many businesses are looking to accelerate their digital transformation journeys, most still operate within hybrid – digital and paper-based – environments. This journey to digitisation is continuously driven by stringent information management and security regulations, mobility and process automation needs and by demand for faster adoption of cloud and managed services. Canon’s Digital Transformation Services can support a customer’s journey by integrating paper and digital, using combined print and information management services delivered on-site, via the cloud or in a mixed environment. Graham Foxwell: Kyocera has many years of experience and knowledge in the field of digital transformation. With ICT, unified communications, content solutions and the ability to print and scan via Kyocera’s multifunctional printing devices, resellers can leverage the benefits inherent in their existing customers’ fleets to enhance and extend their offering. This will enable businesses to transform legacy infrastructure and analogue processes into secure, agile, and resilient platforms and services, by providing the relevant consultancy and the services and infrastructure required. Andy Ratcliffe: We've been working with a number of clients to develop process maps, starting with basic day to day tasks, then putting systems in place to automate workflows and repetitive tasks. We then expand to a macro view and explore where greater impacts can be made. We've got dedicated in-house developers who are able to write custom programmes unique to each customer's requirements and integrate with existing systems that are integral to the way they run. We find that this approach improves user adoption of new technologies rather than supplying 'out of the box' systems that are a bit rough round the edges and do not fulfil all client efficiency requirements. Nigel Eaton: With our fully cloudbased MyQ Roger app which can be downloaded from the AppStore or Google Play. With MyQ Roger, it’s easy (and free) to scan a document with a mobile phone camera and, thanks to OCR technology, create a PDF of a comparable quality to an MFP. Users can also leverage self-defined advanced scanning workflows, and store and search captured documents in a variety of cloud-based repositories. MyQ Roger can also be installed on a printer, enabling users to log in and access the same workflows they created on their mobile device, and print to any device from their smartphone, tablet or laptop without reliance on servers, VPNs, etc. MyQ Roger is currently being tested to introduce print sharing, which we believe will fundamentally streamline the use of printers and address declining (and often unprofitable) print volumes. People and businesses will soon be able to pay to use a printer as conveniently as sharing a scooter. Greig Millar: Naturally each business will require a tailored solution, so the partners with the biggest advantage will be those that know exactly where their customers are on their digital transformation journey. It will pay dividends to be experts in the spectrum of compatible products and services because that's where the benefits of digitalisation are delivered. Steve Holmes, EMEA & America's Regional Director & GM, PaperCut: Many of PaperCut’s customers have already migrated to the cloud. Whatever stage they’re at on their cloud migration journey, we have solutions that help to support the move to print in the cloud, or hybrid working and hybrid print. For instance, PaperCut MF is well-known for being well suited to on-prem print management, but it is also able to operate in a cloud environment. This makes it suitable for private cloud environments, where it has been operating in a number of our customers’ networks in this hybrid configuration for many years now. PaperCut Hive takes a different approach. It uses cloud-based architecture and technology and features embedded software to track copying and scanning. We also support our customers as they work to take hard copy documents and put them into more accessible and flexible digital formats. We make this process easy through solutions like OCR in the Cloud and Scan to Cloud. synaxon-services.com/ www.sossystems.co.uk www.techdata.com https://visionplc.co.uk/ www.utax.co.uk www.argraffcymru.com commercebusinesssystems.co.uk/ www.its-group.com https://elmdalemaintenance.co.uk/ www.konicaminolta.co.uk www.lexmark.co.uk www.printerlogic.com www.canon.co.uk www.kyoceradocumentsolutions.co.uk www.key-digital.co.uk www.myq-solution.com www.brother.co.uk www.papercut.com While many businesses are looking to accelerate their digital transformation journeys, most still operate within hybrid – digital and paper-based – environments Steve Holmes Greig Millar
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