01732 759725 40 VOX POP continued... continued... organisations can create a digital workplace that enhances productivity, collaboration, and streamlined document management while making the most of their print infrastructure and reducing costs. Richard King, Channel Partner Manager (UK & Nordics), iTS: The backbone infrastructure has moved on greatly over the last ten years with super-fast and reliable VPNs and cloud services. These are a must have in order to support and host the ever-growing range of SaaS solutions that are now critical in the new digital workplace. Jon Palin, Service Director, Elmdale Group: The success of supporting a primarily digital workplace and workforce relies on a seamless integration between various IT systems and the power to control whatever is connected to a company’s network. A well-designed print management and IT infrastructure can help convert paper documents into digital formats, making them easily searchable, accessible, and shareable, which enhances collaboration and ensures that remote and officebased employees have access to the same digital tools, applications, and information. Compatibility across mobile devices, cloud-based storage, and centralised document folders enable easy collaboration and data sharing. What is more, print and IT support teams play a vital role in providing help, and troubleshooting technical issues to ensure a smooth work experience for all employees. Mark Ash, CRO, Konica Minolta: The digital workplace is all about agility and enabling the workforce to work smarter, rather than just harder. Since the widespread adoption of hybrid working by many organisations, the agility of technology has become an essential rather than just a preferred choice. A crucial element of the digital workforce is automated digital document and workflow management, which ensures that all the data is fully collated, safely stored, and securely and effectively shared with the authorised team members that require it, wherever and whenever they need it. Equally, collaboration and communications platforms such as Microsoft Teams are another essential technology, ensuring that all the organisation’s team members can effectively work together and share documents, as well as chat or hold virtual meetings, all through one central portal. This enables hybrid workers (be they in the workplace, at home, or somewhere else remotely) to interact and collaborate as a team, just as effectively as being in the same room together. Business intelligence and data analytics are a valuable insight that can be harvested from the use of automated digital workplace systems. With data being automatically recorded and analysed it is much easier to get an accurate update on business performance, as well as that of employees/teams and customers, to mine the insights for course correction or strategic planning. It also goes without saying that cybersecurity is the essential wrapper for any digital workplace. Without the right protections in place all your other efforts can quickly become redundant. With the right cloud-based applications cybersecurity is assured and permanently up to date, which is another excellent reason why digital transformation should be a primary goal for modern organisations that want to thrive (rather than just survive) in these challenging times. Arjan Paulussen, Managing Director, Western Europe and English-Speaking Africa, Lexmark: Cloud-based management systems like the Lexmark Cloud Fleet Management platform which enables centralised storage, collaboration, and access to data from anywhere, which helps facilitate remote work and streamlined workflows. Also printing solutions which allow employees to print from their mobile devices or wirelessly connect to printers, accommodating the flexibility and mobility required in a digital workplace and data security and compliance solutions. With sensitive information being accessed and shared digitally, technologies that ensure data security, encryption, and compliance with privacy regulations are critical. Simon Hill, Managing Director – EMEA & APAC, Vasion: In a digital workplace, certain technologies are indispensable. Here's a glimpse at the key players: n Cloud computing: The ability to access applications, data, and collaboration tools securely from anywhere, anytime, with the flexibility and scalability that cloud computing offers is crucial. n Collaboration tools: Being able to connect and collaborate effortlessly with video conferencing, instant messaging, and team collaboration platforms is already standard practice and will remain. n Cybersecurity solutions: Fortifying your digital workplace with robust measures, including firewalls, antivirus software, multi-factor authentication, encryption, secure web gateways, and regular security audits is best practice and we will see more people moving to a zero trust standard. n Document and content management systems: Efficiently organising, storing, and retrieving information with userfriendly systems that offer version control, collaboration features, data security, and compliance is significantly more important in a cloud-first, hybrid working world. n Workflow automation tools: Enhancing productivity and accuracy by automating repetitive tasks, integrating systems, and orchestrating workflows has been and will be a priority for the foreseeable future. A crucial element of the digital workforce is automated digital document and workflow management, which ensures that all the data is fully collated, safely stored, and securely and effectively shared with the authorised team members that require it, wherever and whenever they need it Mark Ash Richard King Arjan Paulussen
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