PRINTITRESELLER.UK 43 PRINT IT AWARDS continued... right level of security for both the organisation’s needs and the budget, and therefore offer additional print management solutions which add further authentication measures before documents are released. These options become even more important with cloud print when they may well be printed at a completely different location from that of the person printing it and therefore require even greater protection from being mishandled or stolen. In essence the device security only goes so far and the need to protect the final output from prying eyes is as equally important, which is where additional security services add considerable value. Richard Hall: Without a doubt, the cloud is becoming key to provisioning print and document infrastructure, with customers migrating to the cloud as a result of the pandemic. Cloud-based products are key to offering more robust security, we feel so strongly about this that we are releasing new solutions this spring to enhance our cloud-based offerings. Two-thirds of remote workers risk potentially breaching GDPR guidelines by printing out work-related documents at home, according to a new study from Go Shred. Multifunctional devices have many standard security features. However, there is still always a risk of documents being left on output trays. It is also dependant on having a secure document policy in place to ensure security when documents are sent between the MFP and other devices. Security needs to be considered throughout the whole document process, not just individual devices. Arjan Paulussen: It requires a combination of both. Security is a holistic approach, securing both hardware devices and using software to secure the network and protect from malicious attacks from hackers. To ensure print IT is secure, the hardware must have the necessary features, such as secure print release, to protect physical documents from being accessed by unauthorised personnel at the printer. However, printing over the cloud or the network means that adjacent security software is vital to securing these access points to sensitive documents and information. This is especially important for businesses with sensitive data, such as customer or financial and personal data. PrintIT Reseller: What security standards e.g. ISO/IEC 27001 have you achieved? Do you see independent validation of your company’s commitment to security as a key differentiator? Jon Palin: We have achieved our Cyber Essentials + accreditation and are striving towards ISO certification. On government-based contracts, in particular, it seems that the more certifications and frameworks that you are part of, the more likely you are to be selected in the final decision of which company the client proceeds with. As a customer-focussed print IT supplier, we believe that there has never been a more important time to achieve very high standards of security and work with all types of businesses and organisations to prevent breaches throughout their business and IT systems. Mark Bailey: The said security standards have been really relevant to us over the last 12 months as our business has been working towards to ISO/IEC 27001 and Cyber Essentials certification, ensuring all our processes and procedures are rigorous enough to stand up to the audit. With team members being trained with security constantly in mind, we are now not far off from undertaking both of the full audits. Martin Randall: If you’d asked this question a few years ago I’d have said yes, however today security standards are becoming a necessity! As businesses have moved to a remote working model – and as attackers have become more sophisticated – there’s a need for continual improvement when it comes to security measures. Vison is proud to hold several accreditations including ISO 27001 and Cyber Essentials Plus, but are these key differentiators in 2023? No. What it does mean however is that we’re on the ball when it comes to security protocols such as incident management, business continuity and other key aspects of security and risk management that give our clients the reassurance that they’re in safe hands. Kerry Rush: Sharp has achieved the International Standard for Information Security, ISO 27001. We are independently audited each year and have a robust internal audit framework to ensure we continue to meet and exceed this standard. Sharp views this significant investment in information security as a key differentiator. With the increase in interest and knowledge around cyber security in wider society, it is important that we demonstrate that we take it seriously. Businesses put a lot of trust in their technology partner so independent verification that this trust is well founded is priority for us. Mark Ash: Konica Minolta has ISO 15408 (also known as the Common Criteria Framework), which is more specific to machines and hardware than ISO 27001 (which primarily deals with software and data protection). Essentially, ISO 27001 is a standard for managing information security risks and establishing Information security management systems (ISMS), whilst ISO 15408 is a standard for evaluating and certifying the security of IT products and is therefore more closely suited to providing the right protection for print devices. Using ISO 15408 as a standard to secure a device is also very useful in ensuring adherence to ISO 27001. Konica Minolta devices are also Two-thirds of remote workers risk potentially breaching GDPR guidelines by printing out work-related documents at home, according to a new study from Go Shred Mark Bailey Kerry Rush
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