01732 759725 12 BULLETIN Global innovator Ricoh has been recognised in the Clarivate Top 100 Global Innovators 2023 list. Recognition is given to organisations that demonstrate consistent, above-the-bar innovation excellence and sit at the very top of the global innovation ecosystem. This marks the fourth time Ricoh has been featured on the list. www.ricoh.co.uk Recognition for Konica Minolta Konica Minolta has been listed among the 2023 Global 100 Most Sustainable Corporations in the World (2023 Global 100). The Global 100 is announced annually by Canada-based Corporate Knights at the meeting of the World Economic Forum (WEF), known as the Davos Meeting. Konica Minolta’s inclusion on this prestigious list will mark the sixth time and the fifth year in a row, following 2011 and 2019-2022. www.konicaminolta.co.uk EKM joins forces with @DOCS EKM has announced an international partnership with @DOCS, an end-to-end provider for document, records, print and visitor management solutions. The new relationship will see @DOCS take to market EKM’s Insight RMM for managing distributed multi-vendor fleets of print and imaging equipment for corporate enterprises on a global scale. EKM will leverage @DOCS well-established international presence and resources including major hubs in Australia, the USA and UK. Additionally, @DOCS has strong proven expertise and experience in servicing clients in all regions across key sectors including banking and finance, legal, education and health where document, records and print management security, and compliance are critical. Colin Bosher, CRO and founder, EKM Global said: “@DOCS supports our continued success across the corporate enterprise and Fortune 500 sector on a global scale. They understand how our unique RMM software puts organisations fully back in control of their large, distributed, and multi-brand printing and imaging device fleets. As a result, workflows are fully integrated and streamlined with IT service management systems, user satisfaction is enhanced, and significant operational savings can more easily be achieved.” www.ekmglobal.com Global collaboration IMSCAD has announced a new global collaboration with HP via the HP Anyware solution, a move that reinforces its place at the forefront of remote work solutions for graphics-intensive applications. The collaboration combines IMSCAD’s expertise for deploying and supporting graphical applications and workflows, to facilitate user and enterprise mobility with HP Anyware’s technology, which leverages the PC-over-IP (PColP) protocol to stream highly interactive desktop displays between almost any host (cloud, data centre, edge, workstation) and end-user device (PC, Mac, laptop or tablet) without any data ever leaving the safety of the customer’s network. IMSCAD CEO Adam Jull said: “We are excited about HP Anyware as it provides customers with a secured, high performance solution running on their existing workstations. One step before VDI and easy to use. Remote working done!” www.hp.com/anyware https://imscadglobal.com/ New enhanced partner programme Konica Minolta has launched a new enhanced partner programme and partner portal, designed to recognise, differentiate and reward partners on their product and services specialisms as well as their overall commitment to selling and supporting Konica Minolta’s solutions. Cameron Mitchell, Business Leader for Indirect Channel said: “With our channel partners offering a more complex set of print and IT business solutions we recognised that our partner programme accreditations and support need to reflect this evolution. The new and enhanced partner programme supports all our partners but specifically recognises those that have invested in specialist areas such as ITS and professional print. We are also excited to announce additional support for those partners aligned exclusively to Konica Minolta. We believe that this level of commitment needs to be rewarded and nurtured to further cement our relationship and grow our market share together.” Mitchell said that the channel is a key focus for Konica Minolta. “The additional support and rewards reflect our commitment to the channel, our appreciation of professional partners who exclusively specialise with us, and the requirement to support the evolution of the channel.” www.konicaminolta.co.uk UK repair centre TSC Printronix Auto ID has opened a UK repair centre to better support customers. “By opening a satellite repair centre in the UK, we can deliver faster resolution of repairs and a more cost-effective service for our distributors (VAD), resellers (VAR) and end customers nationally,” said Jaime de Sousa, Service Specialist, TSC Printronix Auto ID EMEA. “The centre enables us to abolish the shipping and import/export charges of returning failed printers to and from Germany, as well as get rid of delays caused by completing paperwork and awaiting custom checks. A UK base also ensures greater spare parts availability and alleviates any language barriers.” In practice, end-users will report TSC printer faults to their VAR or VAD who will troubleshoot the issue with TSC’s technical team in Germany. Targeted repair times will typically fall within 3-7 days of receiving the device, depending on spare parts availability and the type of failure. The satellite centre will repair in-warranty and potentially out-ofwarranty printers. https://emea.tscprinters.com Cameron Mitchell
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