Print.IT Reseller - issue 102

PRINTITRESELLER.UK 3 PrintIT Reseller is celebrating ten years in print in 2023. Throughout the course of the year we will be running a series of exclusive interviews, inviting industry veterans to share their experiences over the past decade, what they’ve learned, and the highs and the lows of our unique and challenging industry. In this issue, Mark Ash, CRO at Konica Minolta shares his thoughts (page 20), and Phil Madders, Managing Director at PAE Business takes a step back in time reflecting on the changes both in terms of technology and customer needs, he’s witnessed over the past ten years (page 46). If you’d like to be featured please get in touch with me – [email protected]. Also in this issue, Richard King, Channel Partner Manager (UK & Nordics) at iTS, picks the work tools he uses every day and couldn’t do his job without (page 18). This month’s Q&A is with John Green, Managing Director, Commerce Business Systems and PITR spent 60 seconds with Adam Collier, General Manager, UFP. If you’ve got any news about your business to share, would like to be included on our monthly VOX POP panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with us at: [email protected] Michelle Ryder, Editor PRINT.IT Reseller is published by Kingswood Media Ltd., 10 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 Email: [email protected] www.printitreseller.uk No part of PRINT.IT Reseller can be reproduced without prior written permission of the publisher. ©2023 Kingswood Media Ltd. Design: Sandtiger Media www.sandtiger.co.uk 04 Bulletin What’s new in printers and printing 16 People A round-up of new hires 18 I couldn’t do my job without... Richard King picks his favourite work tools 20 A decade in print Mark Ash shares his print experiences over the past decade 22 Events Tech Live 2023 to take place September 12 24 Insights Trends helping threat actors hoodwink detection tools 26 Focus on: What’s New A round-up of recent product launches 30 Trends Top trends in the tech channel 33 Partnerships Canon opens two new CBCs 36 Research Keypoint Intelligence channel survey results 39 VOX POP The race to net zero: part one 46 One-to-One Phil Madders, Managing Director, PAE Business 48 View from the Channel John Green, Managing Director, Commerce Business Systems 50 60 seconds with... Adam Collier, General Manager, UFP 2023 printitreseller.uk Comment Register online To receive your regular FREE printed copy of PrintIT Reseller Magazine simply fill in our online registration form at www.printitreseller.uk/register If you no longer wish to receive PrintIT Reseller magazine please email your details to [email protected] Read PrintIT Reseller online at: www.printitreseller.uk Join us : Follow us @PrintITReseller Issue 102 ISSN 2055-3110 (Print) ISSN 2055-3129 (Online) Group Editor: James Goulding 07803 087228 · [email protected] Editor: Michelle Ryder 01732 759725 · [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 · [email protected] Advertising Director: Ethan White 01732 759725 · [email protected] Account Manager: Jeff Root 07976 950285 · [email protected] Art Director: Nick Pledge 07767 615983 · [email protected] COMMENT 10 YEARS · I02 ISSUES IN PRINT & ONLINE

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