Northamber SMB Technology Buyer's Guide 2018

42 Information Technology for Small to Medium-sized Businesses Case Study: 10ZiG for Tokio Millennium Re (UK) Limited TMRUK were on the verge of moving into the iconic 20 Fenchurch Street Building (affectionately known as the Walkie-Talkie Building), which afforded them the opportunity of replacing their old desktop estate. Their PCs were between five & six years old and were proving problematic for both the desktop users and the IT Team. The Challenge TMRUK were experiencing sluggish performance and the IT Team were spending a large amount of time, dealing with PXE matters and graphic card problems along with memory and disk issues too. Aside from the internal difficulties, the PCs were also bulky and took up a lot of space on desks. TMRUK’s goal was to deploy a reliable desktop solution with the added benefits of being easier to manage and easier to maintain. In addition, new endpoints would have to be hidden from the work area to promote a clean, tidy and aesthetically pleasing workplace. After implementing VMware Horizon View as their chosen VDI solution, TMRUK turned their attention to Windows Embedded Thin Clients as their preferred endpoint device. The Solution TMRUK implemented 10ttiG Windows Embedded Thin Clients capable of the demands put upon it to provide a reliable endpoint device. The Thin Clients are of small form factor design and support VESA mounting. This has enabled them to be mounted underneath the desks to meet the goal of providing a clean and tidy work area. Rimmer focused on the hardware specification playing a key part in choosing 10ZiG as their endpoint of choice “Being able to upgrade the RAM in the 10ZiG device was a key reason we chose it. Some of the other vendors said it wasn’t possible to upgrade their RAM specification and could only provide a standard build configuration. I also didn’t like where other vendors were going with their choice of CPU, however I was happy with the 10ZiG Intel CPU which made the device fast enough for our requirements”. The Benefits TMRUK have drastically reduced the time it takes them to install, upgrade and replace their hardware. In addition, 10ZiGManager has allowed the devices to be monitored and imaged remotely and has helped to simplify the installation and management process. Granger summarised TMRUK’s experience with 10ZiG “We have had a very good working relationship with 10ZiG throughout the project. Most of the Sales process went through our reseller, but access to demo devices has been straightforward and anything we have asked of themhas been prompt. “It’s fantastic to see how TMRUK have successfully deployed VMware Horizon and at the same time overcome the traditional headaches associated with running Windows Embedded on the Client Device.” Kevin Greenway, Managing Director at 10ZiG Technology Networking & Security