3 www.managedITmag.co.uk Read Managed.IT online... www.managedITmag.co.uk ISSN 2055-3099 (Print) ISSN 2055-3102 (Online) 04 News Nokia and Verizon to 5G-enable Thames Freeport 07 Tech Briefing AOC’s Essential E4 series sets new standards for productivity and sustainability 08 Accounting Andrew Watkinson explains what new lease accounting rules mean for you 10 What’s New A round-up of new products for the office, home and all places in-between 12 Cover Story New Acer promotion helps business customers get more from their technology spend 14 Product Review Ethan White finds inner peace with the OneOdio Focus A6 headphones 16 Interview James Goulding talks to Michelle Lau, Managing Director of Alibaba.com, France, about the digital sourcing platform’s UK growth plans and first London-based event 20 Software How Chester Racecourse is transforming the raceday experience with NFC ticketing and digital wallets 21 Windows 11 Panasonic highlights the dangers of delaying your Windows 11 migration 22 Call Centre AI is powering a new era of intelligent voice experiences within the contact centre, claims Lewis Gallagher 24 Digital Employee Experience Jed Ayres, CEO of ControlUp, makes the case for digital employee experience management 25 Case Study How PKF Littlejohn is using the ControlUp DEX platform to give staff the best IT experience during a period of rapid growth 26 Cybersecurity Why younger Brits are teaching their elders to dodge digital dangers 28 Cybersecurity Sophos expands the capabilities of its Sophos Managed Risk service 29 Cybersecurity Rob O’Connor says it’s time we put our trust in the machine 30 Data Centre Why zero trust is critical for modern data centre security 32 Workplace Matt Bailey, Workplace Specialist at Matrix Booking, questions the effectiveness of return-to-office strategies 33 Displays Benenden Hospital and FC Barcelona gain an edge with new displays Editor: James Goulding 07803 087228 • [email protected] Publishing Director, Social Media and Web Editor: Neil Trim 01732 759725 • [email protected] Advertising Director: Ethan White 01732 759725 • [email protected] Advertising Executive: Jeff Root 01732 759725 • [email protected] Designer: Brian Cloke 07484 288189 • [email protected] MANAGED.IT is published by Kingswood Media Ltd., 7 Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 No part of MANAGED.IT can be reproduced without prior written permission of the publisher. © 2025 Kingswood Media Ltd. The paper used in this magazine is obtained from manufacturers who operate within internationally recognized standards and which is sourced from sustainable, properly managed forestation. CONTENTS Managed.IT GET YOUR FREE COPY To make sure you get every issue FREE, as soon as it is published, just visit www.managedITmag.co.uk, click the ‘FREE Registration’ button and add your details to our mailing list. @manageditmag facebook.com/BinfoMag If you no longer wish to receive Managed.IT magazine please email your details to [email protected] SECURITY · CLOUD · ICT · SOFTWARE · HARDWARE PRINT · AV IN PRINT AND ONLINE www.managedITmag.co.uk THE IT SERVICES MAGAZINE & NEWS SITE FOR IT MANAGERS, IT DIRECTORS & CTOS ISSUE 70 · 2025
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