ManagedIT - issue 54

14 MANAGED.IT COVER STORY 01732 759725 Workplace Hub, invented by Deputy Chief Technology Officer, Dennis Curry, builds on Konica Minolta’s long history of innovating to meet the evolving needs of small and medium-sized (SMB) customers. In August last year, the company commissioned research to further reinforce its understanding of small and medium-sized businesses. The multinational survey, linked to the latest release of the Workplace Hub technology platform, revealed that SMBs are settling for IT that under delivers. IT decision-makers said that hardware not working, outdated software, security risks and admin IT problems were among the top common IT issues. An overwhelming majority (91%) said an all-in-one IT system that seamlessly integrates hardware, software and services would be relevant to their organisations. Designed to improve efficiency by controlling and reducing the overall costs of IT management and services, while also providing real- time, data-driven insights that help to improve business processes, Konica Minolta’s Workplace Hub platform is bespoke, configured to deliver exactly what each business needs. Single centralised platform Workplace Hub is the first solution to unify the IT-related needs of small businesses into a single centralised platform by seamlessly integrating hardware, software and services into a one-stop solution. From an infrastructure perspective, it includes everything a small organisation or location needs – a multifunctional printer, powerful HPE Gen10 server for running applications or storing information, cloud space for applications or back-up services, Wi-Fi access and the latest next-generation security from Sophos. Powerful virtualisation capabilities enable users to host all key server applications on a single managed on-premise platform – from mail servers to file servers through to solutions to manage documents and information. The Workplace Hub is more than a physical device – it is an ecosystem. It includes all the necessary managed IT services to lessen the load on in-house IT resources – from proactive management services, such as patching and monitoring the total infrastructure; system security and data protection, such as threat detection and anti-virus managment; as well as storage and back-up management services; onsite installation and associated professional services; all the way to an ITIL accredited helpdesk. Simple IT management Instead of disparate IT infrastructure elements that are managed separately, Konica Minolta has worked with technology leaders HP Enterprise, Sophos and Microsoft to integrate various IT components into a unified IT ecosystem with a common user and management experience. The Admin Dashboard provides a complete overview of a company’s IT, including users, assets, applications, server, storage, Wi-Fi and multifunctional printer. With Workplace Hub, a new disruptive IT category, redefines work for small businesses. It’s an intelligent all-in-one IT platform that combines infrastructure, services and software into a single fully managed IT service – one contract, one user and management experience, from one trusted vendor Konica Minolta puts innovation for small businesses first Workplace Hub – Business benefits n Whole IT ecosystem – a fully integrated and managed IT infrastructure and software within one offering n Manageable monthly payment packages – removes the burden of an upfront investment n Predictable spend – one vendor solution for the entire IT system, qith services and support included n Space saving – all the IT hardware needed in a one square metre space n IT services included – data back-up and proactive monitoring of the core IT environment – for peace of mind n Secure – all data is protected and securely stored

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