MANAGED.IT 3 www.managedITmag.co.uk Read Managed.IT online... www.managedITmag.co.uk ISSN 2055-3099 (Print) ISSN 2055-3102 (Online) 04 What’s New A round-up of the month’s most interesting products and services 06 Bulletin More education needed to maximise benefits of 5G 12 IT management Brett Cheloff of ConnectWise Automate highlights six pitfalls facing internal IT teams 14 Cover Story How Neopost can help HR departments improve data security and efficiency 16 Security Why formjacking is a growing threat 18 Scanners ManagedIT talks to Alaris President & General Manager Don Lofstrom about the company’s new product developments 21 Digitisation Dr Sandra Bell on the qualities a business needs to maximise its digital potential 22 Displays Jaguar Land Rover chooses Panasonic displays for new Manchester office 24 Software How Ivanti’s Windows patching solution can cut costs and reduce overheads 26 Interview What is an Enterprise Performance Partner? We find out from CSI CEO Simon Payne 28 Data security HSM’s Mark Harper makes the case for shredding in-house 29 5G Is your data centre ready for 5G? 30 Procurement The growing appeal of subscription-based printing services 32 Business Inkjets SmartFocus makes the switch to inkjet 33 Printing Services New cloud printing services from Lexmark 34 I couldn’t do my job without… Brad Clish picks his favourite work tools ISSUE 53 www.managedITmag.co.uk Comment Editor: James Goulding 07803 087228 •
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[email protected] MANAGED.IT is published by Kingswood Media Ltd., Amherst House, 22 London Road, Sevenoaks TN13 2BT • Tel: 01732 759725 No part of MANAGED.IT can be reproduced without prior written permission of the publisher. © 2019 Kingswood Media Ltd. Production Design: Sandtiger Media · www.sandtiger.co.uk The paper used in this magazine is obtained from manufacturers who operate within internationally recognized standards and which is sourced from sustainable, properly managed forestation. COMMENT Is necessity the mother of digitisation? Quite possibly, according to new research from KYOCERA Document Solutions, which reveals that nine out of 10 managers in the public sector welcome GDPR – one year old on May 25 – as an opportunity to review data storage arrangements. In this month’s cover story, on page 14, Neopost explains how new data privacy rules (and an office move) prompted its HR department to implement an electronic document management system. In doing so, they have removed many of the inefficiencies of their old paper-based filing system and, perhaps more importantly, built a platform that supports further efficiency and productivity improvements through business process automation. KYOCERA’s survey also found that while most organisations store documents digitally, 87% feel they are still over-reliant on paper. Automating processes can help reduce paper- dependency, especially when it supports the scanning of forms and other documents directly into a business process. On page 18, we give a sneak preview of a new scanner that Alaris has developed to simplify data capture wherever paper enters the workflow. In our interview with Alaris CEO Don Lofstrom, he makes the interesting point that to be effective AI and machine learning – the motors of further automation – depend on receiving high quality scans from which they can automatically extract relevant information without the need for human assistance. Image science can appear very arcane, boring even, but now might be the time to give it greater prominence in the list of purchasing criteria. Of course, having the right technology is just one requirement of a successful digitisation initiative. There also needs to be a supportive business culture, which is where a lot of organisations fall down. On page 21, Dr Sandra Bell argues that the vast majority of organisations are operating at a fraction of their digital potential – not just traditional enterprises, but digital native start-ups and Silicon Valley unicorns as well. She highlights three essential building- blocks of digital transformation, adding that ‘in today’s world, businesses must go digital or perish’. You have been warned. James Goulding , Editor
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[email protected] formerly DATA, PRINT, DOCUMENT, NETWORKING, IP & CLOUD TECH FOR MLEs & PUBLIC SECTOR USERS ISTR InternetSecurityThreatReport Volume24 |February2019