Managed.IT - issue 51

MANAGED.IT 15 COVER STORY and machine learning enables customers to improve efficiency and save time and money. Toshiba workflow experts can help optimise processes and workflows, enhance business analytics and personalise customer communications. 4 Capture & Workflow. To get maximum value from the mass of structured and unstructured data flowing in and around an organisation requires fast and reliable image capture technologies. Toshiba can identify the best way to capture information, in whatever form it is received by an organisation (paper, email, PDF, EDI etc.) and deploy intelligent tools like Drivve | Image to automatically classify content, extract key information and integrate it into existing systems and workflows for rapid, secure processing. 5 Visual Communications. Toshiba digital displays provide an engaging way for organisations to share information with colleagues, customers and the wider public. As well as providing the displays themselves, Toshiba can deliver end-to-end visual communications technology via the cloud so that anyone with a PC, tablet or smartphone can, edit, manage, deploy and report on digital content, including live business intelligence, digital signage, eye- catching promotions or interactivity with customers. 6 Point of Sale. Toshiba is the market leader in point of sale equipment including tills, receipt printers and displays for retail signage. All elements can be integrated and, like Toshiba’s office devices, they can be wrapped up with managed services, professional services and consultancy. Complete solution The breadth of Toshiba’s products and services is impressive, but on one level all it is doing is ensuring that customers continue to be able to benefit from the evolution of office technology. “Toshiba TEC continues to perform well – in FY17, we had a record number of MFP placements – because at every stage we have given our customers the tools and support needed to benefit from advances in technology, starting with the transition from printers to MFPs; then the introduction of solutions relating to cost control and document management; then MPS and process optimisation. Now, AI is coming in and bringing automation and efficiencies to repetitive tasks in the office. We are already using that to help customers manage and make sense of all the data that comes into their business by email, telephone, paper (scanning) and social media. And we are supporting customers’ infrastructure with IT services, which is the newest part of our offering,” explained Spencer. Toshiba TEC’s existing customers have benefited from the evolution of its offering and are making use of its wider solutions and services to improve the efficiency of their operations. If you thought Toshiba TEC was just an MFP supplier, maybe it’s time you took a closer look at their offering to see how your business could benefit too. To find out more, please visit www.toshibatec.co.uk or call 020 7735 9992 gathering and collating. They rely on other technologies to facilitate that, which is what we do.” New website Earlier this year, Toshiba TEC redesigned its website to reflect these changes. Information on TGCS is due to be added in the coming months, but already this is a great place to find out more about what Toshiba can offer, especially in the following areas: 1 IT Services. Bespoke IT services optimised for each customer’s specific needs ensure a resilient and secure IT infrastructure and free in-house IT teams to focus on other areas. Services include: consultancy and architecture design; remote monitoring; backup and disaster recovery; real-time helpdesk; cloud solutions, including backup and storage; mobile device monitoring; cyber security; and best practice IT policies. 2 Managed Print Services. Toshiba’s MPS starts with an analysis of a customer’s existing print infrastructure to identify how the printer estate can be optimised to cut costs, reduce waste and improve efficiency within the context of a customer’s wider business processes. Service elements include bespoke cost modelling; print tracking and control; print authentication; cloud print services; document security; environmental sustainability; and support. 3 Process optimisation. Taking MPS to the next level, Toshiba can optimise an organisation’s internal processes and help them digitise workflows. Automating processes with established recognition technologies and recent advances like Artificial Intelligence (AI) www.managedITmag.co.uk Toshiba is the market leader in point of sale equipment including tills, receipt printers and displays for retail signage B-EX4T3 Barcode & Label Printer